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Remote Customer Service Trainee Jobs in Foley, AL

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

System One

Service Desk

Pensacola, FL · Remote

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...

InsuraTec

Sales Representative (Remote)

Fairhope, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Foley, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsCustomer Service JobsRemote Customer Service Trainee JobsRemote Customer Service Trainee Jobs in Foley, AL

Remote Customer Service Trainee information

See Foley, AL salary details

$7

$14

$23

How much do remote customer service trainee jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service trainee in Foley, AL is $14.67, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $16.44 per hour, depending on experience, location, and employer.

What is a remote customer service trainee?

A Remote Customer Service Trainee is an entry-level employee who is learning the skills needed to assist customers through phone, email, chat, or other digital channels, while working from home or another remote location. Trainees undergo training to understand company policies, products, and customer service techniques. Their responsibilities typically include responding to customer inquiries, resolving basic issues, and escalating more complex problems to senior staff. The role is ideal for those looking to start a career in customer service with the flexibility of remote work.

What are the key skills and qualifications needed to thrive as a remote customer service trainee?

To thrive as a Remote Customer Service Trainee, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk systems, and basic computer applications is typically required. Outstanding trainees demonstrate patience, active listening, and adaptability to handle diverse customer needs in a virtual environment. These skills and qualities are essential for delivering excellent customer experiences and maintaining company reputation in a remote work setting.

What are some common challenges faced by remote customer service trainees, and how can they be effectively managed?

Remote Customer Service Trainees often face challenges such as staying motivated without in-person supervision, managing time effectively, and handling customer inquiries across digital channels. To overcome these, it's important to establish a structured daily routine, proactively communicate with team members and supervisors, and take advantage of the training and support resources provided. Regular check-ins and feedback sessions help trainees feel connected and supported, which can significantly ease the transition into a remote work environment.

What is the difference between Remote Customer Service Trainee vs Remote Customer Support Specialist?

AspectRemote Customer Service TraineeRemote Customer Support Specialist
CredentialsBasic training, no prior experience requiredExperience or certifications often preferred
Work EnvironmentTraining programs, entry-level supportFull support role, handling customer issues
Employer UsageCompanies training new hiresCompanies providing ongoing customer support
Search IntentEntry-level support roles, training opportunitiesExperienced support roles, troubleshooting

The main difference is that a Remote Customer Service Trainee is an entry-level position focused on training and learning, while a Remote Customer Support Specialist is a more experienced role responsible for resolving customer issues. Trainees typically undergo training, whereas specialists handle ongoing customer inquiries independently.

What are popular job titles related to Remote Customer Service Trainee jobs in Foley, AL?

For Remote Customer Service Trainee jobs in Foley, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Trainee jobs in Foley, AL look for?

The top searched job categories for Remote Customer Service Trainee jobs in Foley, AL are:

What cities near Foley, AL are hiring for Remote Customer Service Trainee jobs?

Cities near Foley, AL with the most Remote Customer Service Trainee job openings:

Remote Customer Service Trainee jobs near you
Infographic showing various Remote Customer Service Trainee job openings in Foley, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,507 per year, or $14.7 per hour.

Service Desk

System One

Pensacola, FL • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Job Title: Service Desk Location: Pensacola, FL, Vienna, VA< Winchester, VA Type: Contract Contractor Work Model: Hybrid – onsite and remote Hours: 40.0

Responsibilities

  • Respond to inbound calls daily to provide technical support/troubleshooting
  • Provide support via web queues, outbound interactions, and emails
  • Leverage resources to resolve technical issues timely
  • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities
  • Escalate requests outside of your scope when necessary
  • Attend weekly staff/mentor meetings
  • Remain cognizant of adherence to help promote business unit success
  • Adhere to ETS practices, policies, and procedures
  • Perform other related duties as assigned or appropriate

Requirements

  • Knowledge and understanding of the information technology field
  • Basic skill troubleshooting and resolving technical problems
  • Exposure to enterprise systems and IT terminology
  • Exposure to solving routine or standard administrative, operational, or system problems and issues
  • Effective verbal and written communication skills
  • Ability to leverage finesse/soft skills when interacting with end users
  • Basic organizational, planning, and time management skills
  • Ability to handle multiple tasks simultaneously with a high degree of accuracy
  • Ability to work independently and in a team environment
  • Desired - 3+ years of Tier 1 support and capabilities or similar
  • Desired – Call Center or front-line customer support experience
  • Desired - Knowledge of client operations, policies, and procedures
  • Desired - Knowledge of ITIL (Information Technology Infrastructure Library)
  • Desired - Previous customer service in a fast-paced environment
  • Desired - Familiar with ticketing software (ServiceNow) would be a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #851-Rockville-S1

Ref: #851-Rockville-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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