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Overnight Remote Customer Success Jobs in Foley, AL

Liveops

Remote Customer Service Representative

Mobile, AL · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Cayenta

(Remote) Support Analyst

Mobile, AL · Remote

Resolve customer issues in a timely and thorough manner, ensuring a high level of customer ... Our success has been realized through investments in our proprietary software and market expertise.

ABB

Program Leader Critical Industries

AL · Remote

This is a remote position for candidates based in the United States. This role is contributing to ... Drive exceptional customer outcomes and strategic account success by overseeing end-to-end program ...

Ecolab

Sr Project Sales Accelerator

Mobile, AL · Remote

$107K - $161K/yr

This is a remote role, with someone ideally being located in the Southern part of the US near a ... Partner with CAMs and local teams to gain customer discovery agreement on trial date and success ...

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Overnight Remote Customer Success information

See Foley, AL salary details

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$20

$40

How much do overnight remote customer success jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for overnight remote customer success in Foley, AL is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are typical challenges faced by overnight remote customer success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is an overnight remote customer success?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What skills and qualifications are needed to thrive as an overnight remote customer success?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.
What are the most commonly searched types of Remote Customer Success jobs in Foley, AL? The most popular types of Remote Customer Success jobs in Foley, AL are:
What are popular job titles related to Overnight Remote Customer Success jobs in Foley, AL? For Overnight Remote Customer Success jobs in Foley, AL, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Customer Success jobs in Foley, AL look for? The top searched job categories for Overnight Remote Customer Success jobs in Foley, AL are:
What cities near Foley, AL are hiring for Overnight Remote Customer Success jobs? Cities near Foley, AL with the most Overnight Remote Customer Success job openings:
Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Foley, AL as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, and 8% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $43,106 per year, or $20.7 per hour.

Remote Customer Engagement Representative

Globe Life American Income Division

Pensacola, FL • On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Support Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career That Fits Your Life
Are you looking for a flexible work-from-home career where you can help others while growing professionally?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Support Representatives. This opportunity is ideal for professionals who enjoy building relationships, delivering exceptional customer service, and making a meaningful difference in the lives of working families.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or administrative support, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities for professionals across the United States.
What You'll Do
As a Remote Client Support Representative, you'll connect with clients who have requested information regarding their benefits and provide knowledgeable, professional support throughout their experience.
Client Service Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build strong, long-term client relationships through exceptional service
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend leadership development workshops
  • Strengthen communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team focused on continuous improvement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and willingness to learn
  • Active listening and problem-solving skills
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Strong organizational and time-management skills
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Support
  • Call Center
  • Administrative Support
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals ready to build a long-term career.
Why Join AO?
At AO, we believe success should enhance your life-not compete with it.
Our culture is built on:
  • Professional mentorship
  • Leadership development
  • Team collaboration
  • Work-life flexibility
  • Performance-based advancement
  • Helping working families protect what matters most

You'll join a supportive organization where your contributions are valued, your achievements are recognized, and your career growth is encouraged every step of the way.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to build a flexible remote career where you can help others, develop professionally, and enjoy long-term growth opportunities, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Support Families. Grow Your Career. 🚀

Apply