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Remote Customer Service Supervisor Jobs in Wheaton, IL

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Joliet, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · Remote

$925 - $1.20K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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All JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Wheaton, IL

Remote Customer Service Supervisor information

See Wheaton, IL salary details

$23.7K

$56.1K

$97.6K

How much do remote customer service supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer service supervisor in Wheaton, IL is $56,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $67,700.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
More about Remote Customer Service Supervisor jobs
What are popular job titles related to Remote Customer Service Supervisor jobs in Wheaton, IL? For Remote Customer Service Supervisor jobs in Wheaton, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Wheaton, IL look for? The top searched job categories for Remote Customer Service Supervisor jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Remote Customer Service Supervisor jobs? Cities near Wheaton, IL with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you

Fully Remote | Customer Service - Booking Vacations

Careers In Travel | Destination Planners

Chicago, IL • On-site, Remote

$40K - $70K/yr

Full-time

Posted 5 days ago

Job description

Job Title: Customer Service - Booking Hotels | Work From Home
Job Type: Flexible Schedule | Remote Work
About Us:
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Position Overview:
We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
Key Responsibilities:
  • Assist clients in selecting and booking hotel accommodations
    • >
  • Provide accurate information on hotel amenities, pricing, and availability
    • >
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
    • >
  • Maintain detailed and accurate records of client interactions and bookings
    • >
  • Collaborate with team members to ensure seamless client experiences
    • >
  • Stay updated on hotel offerings, travel trends, and industry changes
    • >
  • Attend virtual training sessions and team meetings
    • >

Requirements:
  • Strong communication and customer service skills
    • >
  • Friendly, professional demeanor and positive attitude
    • >
  • Comfortable working independently and managing time effectively
    • >
  • Basic computer skills and a reliable internet connection
    • >
  • Interest in travel and helping clients plan memorable stays
    • >
  • Previous experience in customer service, hospitality, or sales is a plus but not required
    • >

What We Offer:
  • Flexible, remote work environment
    • >
  • Full training and access to industry resources and tools
    • >
  • Supportive team culture and mentorship
    • >
  • Income-earning possibilities based on performance
    • >
  • Exclusive travel discounts and perks through industry partners
    • >
  • Personal and professional development opportunities
    • >

$40,000 - $70,000 a year
Excited to help clients book amazing hotel stays?
Apply today and become part of the team!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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