ZipRecruiter

Log In

2

Remote Customer Service Supervisor Jobs in Pekin, IL

HMG Careers

Remote Customer Service and Sales

Pekin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Peoria, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Peoria, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Maui Jim

Customer Service Representative

Peoria, IL · On-site +1

$18.50/hr

Remain open-minded and positive when taking suggestions from Leads & Supervisors. * Perform all ... Three years of work experience in a Customer Service Department and or ophthalmic related industry.

Maui Jim

Customer Service Representative

Peoria, IL · On-site +1

$18.50/hr

Maui Jim Customer Service Representative Kering Eyewear, part of the global Luxury group Kering, is ... Remain open-minded and positive when taking suggestions from Leads & Supervisors. * Perform all ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond ... from a supervisor * Regular attendance and punctuality Benefits * Employee Stock Option Plan

HMG Careers

Remote Sales Specialist

Peoria, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Peoria, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Pekin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

People also search for

All JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Pekin, IL

Remote Customer Service Supervisor information

See Pekin, IL salary details

$22.5K

$53.3K

$92.8K

How much do remote customer service supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer service supervisor in Pekin, IL is $53,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,300.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.
More about Remote Customer Service Supervisor jobs
What are popular job titles related to Remote Customer Service Supervisor jobs in Pekin, IL? For Remote Customer Service Supervisor jobs in Pekin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Pekin, IL look for? The top searched job categories for Remote Customer Service Supervisor jobs in Pekin, IL are:
What cities near Pekin, IL are hiring for Remote Customer Service Supervisor jobs? Cities near Pekin, IL with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Pekin, IL as of May 2026, with employment types broken down into 38% Full Time, 53% Part Time, 1% Temporary, 7% Contract, and 1% Nights. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $53,268 per year, or $25.6 per hour.

Remote Customer Service Representative

Next Stop Travel

Peoria, IL • Remote

$15.75 - $21.25/hr

Part-time

Posted 7 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

Apply