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Remote Customer Service Supervisor Jobs in San Ramon, CA

RIA Recruiting

Client Service Associate

San Jose, CA · On-site +1

$65K - $80K/yr

Find out more about us at betterwealth.us This position will be permanently remote . We will ... Maintain and update client data in our CRM - Advyzon * Initiate, manage, and optimize workflows in ...

Tailored Management

Customer Care Advocate

San Jose, CA · Remote

$20/hr

Position: Customer Care Advocate REMOTE - MUST LIVE IN CALIFORNIA Pay Rate: $20/hr on W2 Paid ... As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone ...

Driven Brands, Inc.

Customer Support Representative

Benicia, CA · On-site +1

$18.75 - $25.25/hr

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... M-F in-office, Saturdays remote * Shifts are 8 hours each, with a lunch break * Shifts will start ...

Vynca

Medical Assistant Supervisor

San Mateo, CA · Remote

... Services function. This role is responsible for ensuring the team delivers accurate, timely, and ... This is a fully remote position. However, at this time we are only considering applicants in the ...

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... reactive remote therapy support through phone and video calls, text, email, and chat. Your ... Proven customer service excellence with a strong ability to empathize and effectively communicate ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in San Ramon, CA

Remote Customer Service Supervisor information

See San Ramon, CA salary details

$27.4K

$64.8K

$112.9K

How much do remote customer service supervisor jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote customer service supervisor in San Ramon, CA is $64,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in San Ramon, CA? For Remote Customer Service Supervisor jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in San Ramon, CA look for? The top searched job categories for Remote Customer Service Supervisor jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Customer Service Supervisor jobs? Cities near San Ramon, CA with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in San Ramon, CA as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% Remote job distribution, with an average salary of $64,814 per year, or $31.2 per hour.

Senior Customer Service Representative

CYNET SYSTEMS

Fremont, CA • Remote

$20 - $25/hr

Contractor

Re-posted 27 days ago

Job description

Job Overview:

Pay Range $20.50hr - $25.50hr

Requirement/Must Have:

  • High school diploma or GED required.
  • 5-7 years of customer service related experience required.

Responsibilities:

  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
  • Solicit sale of new or additional services or products.

Skills:

  • Strong verbal and written communication skills.
  • Attention to detail.
  • Customer service skills and interpersonal skills.
  • Ability to work independently and manage one’s time.
  • Ability to accurately document and record customer/client information.
  • Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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