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Remote Customer Service Supervisor Jobs in Roy, UT

XACT

Customer Service Specialist - UT

Magna, UT · Remote

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... supervisors Provide client service information to customers Research required information using ...

HB Travels

Remote Travel Planning Specialist

Ogden, UT · Remote

Willingness to learn new systems and processes Previous experience in customer service, hospitality ... What We Offer * 100% Remote Position * Flexible Scheduling Options * Comprehensive Training Program

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... to supervisors • Provide client service information to customers • Research required ...

InsuraTec

Sales Representative (Remote)

Ogden, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Roy, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Layton, UT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Roy, UT

Remote Customer Service Supervisor information

See Roy, UT salary details

$23.4K

$55.3K

$96.3K

How much do remote customer service supervisor jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote customer service supervisor in Roy, UT is $55,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $66,800.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Roy, UT? For Remote Customer Service Supervisor jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Roy, UT look for? The top searched job categories for Remote Customer Service Supervisor jobs in Roy, UT are:
What cities near Roy, UT are hiring for Remote Customer Service Supervisor jobs? Cities near Roy, UT with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Roy, UT as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $55,318 per year, or $26.6 per hour.
Mental Health Customer Service Representative (Remote)

Mental Health Customer Service Representative (Remote)

Myriad Genetics

Salt Lake City, UT • On-site, Remote

$42K/yr

Full-time

Posted 7 days ago

Myriad Genetics rating

8.0

Company rating: 8.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

45th of 120 rated laboratories

Job description


Overview
The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers.
Responsibility
Responsible for coordinating testing services for patients by:
  1. Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing.
  2. Working with healthcare providers to complete the required documentation and sample submission.
  3. Confirming insurance eligibility and benefit levels.
  4. Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.
  5. Employee will be on the phone approximately 60-80% of the time.
  6. Independently manage assigned work and meet production and quality metrics.
  7. Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes.
  8. Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers.
  9. Participate in the Quality Assurance plan.
  10. Comply with applicable CLIA and HIPAA regulations.

Qualifications
  1. High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree.
  2. Fluent in Spanish is preferred/encouraged.
  3. Excellent interpersonal and communication skills.
  4. Preference given to higher net typing speed applicants.
  5. Excellent listening, transcribing, and self-review skills.
  6. PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  7. Able to manage several tasks simultaneously, often under pressure.
  8. Excellent organizational and task management skills and professional judgment.
  9. Enjoys problem solving and identifying patterns.
  10. Hardworking individual who loves working on a team and supporting others.

Physical Requirements
Lifting Requirements -sedentary work or exerting up to 10 pounds of force occasionally. Physical Requirements -stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching. Use of equipment and tools necessary to perform essential job functions.
#LI-LB1
About Us
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women's health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us - and you - is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you're ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."
About the Team
Myriad offers the GeneSight® Psychotropic test, which analyzes clinically important genetic variations in a patient's DNA. Results can inform healthcare providers about how patients may break down or respond to certain medications commonly prescribed to treat depression, anxiety, ADHD, and other psychiatric conditions.

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