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Remote Customer Service Supervisor Jobs in Rochester, NH

Nexera

Entry Level Remote Sales Role

Concord, NH · Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Nexera

Entry Level Remote Sales Role

Concord, NH · Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

Option Care

Chronic Practice Liaison

Concord, NH · Remote

$65K - $88K/yr

Experience providing High Level/White Glove customer service to internal and external customers ... Primarily remote with virtual engagement Preferred Qualifications & Interests (PQIs) * Bachelor ...

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Remote Customer Service Supervisor information

See Rochester, NH salary details

$24K

$56.8K

$98.8K

How much do remote customer service supervisor jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote customer service supervisor in Rochester, NH is $56,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Rochester, NH? For Remote Customer Service Supervisor jobs in Rochester, NH, the most frequently searched job titles are:
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What cities near Rochester, NH are hiring for Remote Customer Service Supervisor jobs? Cities near Rochester, NH with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you

Energy Storage High Voltage O&M Site Manager - REMOTE

TBC Power & Renewables

Rochester, NH • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 hours ago

Job description

​Energy Storage High Voltage O&M Site Manager

Locations: FULLY REMOTE (Anywhere in the New England area)

This is an opportunity to join an industry leading renewable energy venture with strong private equity backing that is focused on the development, execution, and operations of dynamic utility-scale energy storage projects. They are at the forefront of the industry, have accumulated over 9GW+ nationwide portfolio of projects that include a utility-scale fleet of grid-connected operating standalone battery storage assets.

This is a business critical role that works directly with the company's Corporate Asset Operations, EPC, and Construction teams in cohesion with a 3rd Party Contractor management strategy in order to drive high voltage field operations initiatives including maintenance and testing activities for high-voltage electrical systems on utility-scale battery storage assets. Travel throughout the Greater New England Area is REQUIRED. The main coverage area is about a 150mile radius from the Boston, MA area.

The position requires experience supporting technical engineering initiatives for multiple utility-scale greenfield and brownfield renewable energy projects in aspects of facility maintenance, testing, and equipment repair. This includes managing the on-site equipment plans through 3rd party services providers and managing the warranty filing/resolutions process. Experience with asset management compliance and ability to lead outage planning initiatives is HIGHLY PREFERRED.

They are committed to creating more scalable energy infrastructure solutions for the grid and are offering industry competitive compensation packages to their employees leading the drive to meet company goals. Other perks included a competitive base salary, open PTO policy, flex work hours, 401K match, solid health benefits, the opportunity to work with a transparent Executive Leadership Team..and more.

RESPONSIBILITIES:

  • The Renewables High Voltage O&M Site Manager / HV Electrical Field Supervisor supports all high-voltage and electrical operations for utility-scale renewable energy assets
  • The Renewables High Voltage O&M Site Manager / HV Electrical Field Supervisor leads technical support initiatives for start-up, commissioning, testing, and engineering operations. This includes major outage planning initiatives.
  • The Renewables High Voltage O&M Site Manager / HV Electrical Field Supervisor manages all associated NERC documentation/compliance issues, switching orders, outage planning, and LOTO procedures request
  • The Renewables High Voltage Site O&M Manager / HV Electrical Field Supervisor provides support and emergency response for Balance of Plant operations across the region
  • The Renewables High Voltage Site O&M Manager / HV Electrical Field Supervisor leads BESS maintenance and compliance inspections.
  • The Renewables High Voltage O&M Manager Supervisor / HV Electrical Field Supervisor will provide technical support of all HV equipment such as grid-tied inverters, circuit breakers, SEL relays, switchgears, AC/DC circuits, and high voltage substations

QUALIFICATIONS:

  • 4-6+ yrs experience with HV electrical systems (O&M, testing, field engineering, maintenance services, and/or commissioning)
  • Supervisor role requires Management / Leadership experience
  • Experience managing 3rd Party Contractors for utility-scale renewable energy sites with high voltage systems
  • Experience leading on-site warranty management initiatives
  • Working knowledge of high-voltage substation, relay protection, Battery storage (BESS), and transmission systems
  • Working knowledge around testing procedures for grid-tied inverters, BESS/Solar equipment, electrical protective relays (SEL), switchgears, transformers, and circuit breakers
  • Ability to read/interpret schematics and electrical diagrams
  • Working knowledge of electrical SCADA systems
  • Working knowledge of OSHA guidelines and LOTO (lock-out-tag-out)
  • Experience in the following type of roles: O&M Site Manager, High Voltage Site Manager, HV O&M Manager, HV O&M Supervisor, Supervisor, High Voltage Supervisor, O&M Field Manager, O&M Field Supervisor, Sr. Field Service Engineer, Sr. Field Engineer, High Voltage Tech, Substation Specialist, Electrical Substation Tech, High Voltage Reliability Engineer, Electrical Substation Systems Engineer, Lead P&C Field Specialist, Lead Protection & Controls Technician