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Remote Customer Service Supervisor Jobs in Riverside, CA

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 ... Documents, tracks, & monitors problems through the CRM to ensure customer Service Level Agreements ...

First American

Title Coordinator (Remote)

Santa Ana, CA · Remote

$20.34 - $27.12/hr

What We Do We are seeking an experienced professional with exemplary customer service ... Work with Production Supervisor and Operations Manager to track KPI reports. Anticipates correct ...

HMG Careers

Remote Sales Specialist

Rancho Cucamonga, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Riverside, CA

Remote Customer Service Supervisor information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do remote customer service supervisor jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote customer service supervisor in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a Remote Customer Service Supervisor job?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a typical day look like for a Remote Customer Service Supervisor?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Supervisor position, and why are they important?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Riverside, CA? For Remote Customer Service Supervisor jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Riverside, CA look for? The top searched job categories for Remote Customer Service Supervisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Customer Service Supervisor jobs? Cities near Riverside, CA with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Riverside, CA as of June 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $60,508 per year, or $29.1 per hour.

Benefits Customer Service Representative (spanish speaker -Remote, U.S.)

McQuadeTheFuture-CLTB

Riverside, CA • Remote

$60K - $80K/yr

Full-time

Posted 13 days ago

Job description

SPANISH JOB DESCRIPTION BELOW (DESCRIPCIÓN DEL PUESTO EN ESPAÑOL ABAJO)

Bilingual Benefits Customer Service Representative (Remote)

We are currently seeking Spanish-speaking professionals to join our growing team serving families throughout the United States.

This position focuses on customer service, client support, benefits education, and relationship management. The ideal candidate enjoys helping people, providing excellent customer experiences, and building long-term professional relationships.

If you are customer-focused, bilingual, and looking for a remote career opportunity with growth potential, we encourage you to apply.

Work Arrangement

• Remote (United States)

• Hybrid opportunities may be available based on location and business needs

Responsibilities

• Communicate with clients through phone calls, emails, text messages, and virtual meetings

• Assist clients with questions regarding available benefits, programs, and services

• Provide exceptional customer support and customer care

• Help clients understand available options and resources

• Build and maintain positive client relationships

• Document client interactions accurately within the CRM system

• Participate in ongoing training and professional development

• Support client satisfaction and retention initiatives

Requirements

• Must reside in the United States

• Must be legally authorized to work in the United States

• Fluent Spanish required

• English is a plus but not required

• Bachelor's Degree or equivalent work experience preferred

• Customer service, call center, retail, hospitality, banking, healthcare, education, administrative, or support experience preferred

• Strong communication and interpersonal skills

• Ability to manage multiple priorities in a remote environment

• CRM experience is a plus

What We Offer

✅ Remote Work Opportunity

✅ Flexible Schedule

✅ Professional Training & Mentorship

✅ Career Advancement Opportunities

✅ Leadership Development Programs

✅ Collaborative Team Environment

✅ Ongoing Professional Development

✅ Long-Term Career Growth

Important Notice:

This position is available only to candidates who reside in and are legally authorized to work in the United States.

━━━━━━━━━━━━━━━━━━━━

VERSIÓN EN ESPAÑOL

🚀 CONTRATANDO AHORA | TRABAJO REMOTO | SE BUSCAN PROFESIONALES BILINGÜES

Representante Bilingüe de Servicio al Cliente y Beneficios (Remoto)

Estamos buscando profesionales de habla hispana para integrarse a nuestro equipo en crecimiento y apoyar a familias en todo Estados Unidos.

Esta posición está enfocada en servicio al cliente, orientación sobre beneficios, atención personalizada y relaciones con clientes. Buscamos personas con vocación de servicio, habilidades de comunicación y deseos de crecer profesionalmente.

Responsabilidades

• Atender llamadas, correos electrónicos, mensajes y reuniones virtuales

• Brindar información relacionada con beneficios, programas y servicios disponibles

• Proporcionar atención al cliente de alta calidad

• Ayudar a los clientes a comprender opciones y recursos disponibles

• Mantener relaciones profesionales con los clientes

• Registrar actividades e interacciones en el sistema CRM

• Participar en entrenamientos y programas de desarrollo profesional

• Apoyar iniciativas de satisfacción y retención de clientes

Requisitos

• Residir actualmente en Estados Unidos

• Tener autorización legal para trabajar en EE.UU.

• Dominio del idioma español

• Inglés deseable pero no obligatorio

• Licenciatura o experiencia laboral equivalente

• Experiencia en servicio al cliente, call center, retail, hospitalidad, banca, salud, educación o áreas administrativas es una ventaja

• Excelentes habilidades de comunicación

• Capacidad para trabajar de manera independiente desde casa

• Experiencia con CRM es deseable

Lo Que Ofrecemos

✅ Trabajo Remoto

✅ Horario Flexible

✅ Capacitación Profesional

✅ Mentoría Continua

✅ Desarrollo de Liderazgo

✅ Oportunidades Reales de Crecimiento

✅ Ambiente Profesional y Colaborativo

✅ Carrera con Potencial de Largo Plazo

Aplica hoy y descubre una oportunidad profesional para ayudar a familias mientras desarrollas una carrera flexible y con potencial de crecimiento.
📍 Recruiting Areas: California & Georgia
Servicio al Cliente, Representante de Beneficios, Atención al Cliente, Soporte al Cliente, Especialista en Beneficios, Trabajo Remoto, Trabajo Desde Casa, Empleo Bilingüe, Customer Service, Benefits Representative, Remote Job, Career Growth