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Remote Customer Service Supervisor Jobs in Longview, WA

HSS Careers

Remote Sales Agent

Longview, WA · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

InsuraTec

Sales Representative (Remote)

Longview, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Kelso, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Longview, WA

Remote Customer Service Supervisor information

See Longview, WA salary details

$26.4K

$62.5K

$108.8K

How much do remote customer service supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer service supervisor in Longview, WA is $62,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $75,400.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Longview, WA?

For Remote Customer Service Supervisor jobs in Longview, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Longview, WA look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Longview, WA are:

What cities near Longview, WA are hiring for Remote Customer Service Supervisor jobs?

Cities near Longview, WA with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Longview, WA as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $62,459 per year, or $30 per hour.

Looking for a driven Customer Service Representative!

Portable Meister LLC

Ridgefield, WA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Summary

The purpose of this position is to provide exceptional customer service while actively converting inquiries into booked business for Go Mini’s portable storage. This role answers inbound calls, quotes rates, builds customer confidence, and guides prospects through the decision process to secure bookings. Responsibilities also include billing, A/R and collections, outbound follow-up, and proactive business development.

*This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.*

Essential Duties and Responsibilities include the following. (Other duties may be assigned)

• Use consultative sales techniques to understand customer needs and recommend the best storage solution.

• Confidently overcome pricing objections and communicate value to convert inquiries into bookings.

• Follow structured sales conversation flow to improve conversion rates.

• Identify opportunities to upsell larger units, longer rental durations, or additional services when appropriate.

• Professionally answer calls within 2-3 rings inquiring about Go Mini’s portable storage containers

• Communication with customers can also include texts and emails in addition to the Ring Central phone line’s

• Add new customer contact information, send contract and email credit card link for retail customers

• Add business customers accounts into GM1 including contact information, discuss billing preferences and terms and establish contract for initial delivery.

• Schedule delivery and pick up, discuss drop off and pick up rates and any mileage charges. Confirm with customer location of unit and any access requirements for placement of unit, direction of doors and any special needs for units sold in GM1 System.

• Provide administrative support for location managers & drivers for converted leads into our GM1 systems for operations and growth.

• Initiate outbound calls to leads created by customers online to request quotes, answer any additional questions and convert lead to a sale.

• Daily/weekly/monthly billing for Retail and business customers, per terms of the service contract.

• Call and update in GM1 for any failed credit card notices, call customer and manage the process until completed. Escalate to manager any retail customer that goes beyond one week and any business customer beyond 45th day.

• Account Receivables to delinquency

• Assist on Excel spreadsheets and pull and organize data (special projects)

• Assist with account changes in GM1 Customer Maintenance, Shopping other providers, new unit inventory, unit repair process and other needs as assigned.

Characteristics and Competencies Required

The successful candidate is:

• A professional both with internal and external customers

• A high-output producer. They have a high sense of urgency to get things done

• Highly organized with great attention to detail

• Accountable, takes responsibility for assigned responsibilities.

• A good listener and clear communicator

Compensation & Benefits

$17/hour

40hrs/week (2 paid 15 minute breaks and 30 minutes unpaid for lunch)

Hours: 8:30am - 5p

A competitive benefits package including healthcare (medical/vision/dental) premium costs for the employee covered fully by the company with an employer contribution towards dependent premiums, PTO, 401k.

EEO: CFM Management, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, or any other protected class. *Must be authorized to work in the US

Right to Work (English)

Right to Work (Spanish)

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