Remote Customer Service Supervisor Jobs in Minnesota

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. 

As a Fuel Handling Equipment Field Service Technician, Level 3 you will help support our FHE Outage and Maintenance Services team. You will provide support for nuclear fuel handling equipment or outage critical cranes. You will conduct the field service support at remote operating nuclear power plants and at local service center operations. You will use high technology service equipment in a manner reflecting Westinghouse's commitment to the highest levels of safety and quality. 

You will report to the Fuel Handling Equipment Outage and Maintenance Supervisor. This is a remote role that can be performed from anywhere in the United States but does require significant travel. Projects are 2-4 weeks but during Spring and Fall may be traveling 2 to 3 months at a time before going home to reset. 

Key Responsibilities:

• Install, set-up, and maintain fuel handling/outage critical crane equipment at customer sites worldwide.
• Review operational procedures, maintenance procedures, and drawings in detail.
• Provide support to engineering and training by performing activities such as equipment modifications, equipment setup and testing, mock-up preparation, process testing, and equipment and process qualifications. Document equipment performance issues during field implementation, and ensure corrective actions are complete before next scheduled use.
• Participate in training programs to acquire and maintain certifications and keep current with technology and procedures.
• Perform all assigned tasks with support, with a high degree of quality, and within the parameters of qualified procedures and guidelines. Document all quality related issues.
• Practice a "Safety First" attitude as an important part of all activities. Demonstrate good housekeeping practices in work areas. Maintain "Unescorted Access" status at nuclear power plant sites.
• Develop, exercise and promote team-building skills with peers, supervisors, contractors, customers and other departments. Demonstrate good customer sensitivity.
• Report to the service supervisor the status of field work progress, changes, problems, and mistakes on a daily or as need basis. You will require extensive travel by airplane and automobile (60%-70%) and will work with and around hazardous materials. 

Qualifications: 

• High school graduate or the recognized equivalent plus 2 year, post high school degree/certificate or equivalent in experience. Specific knowledge and training in electrical, electronic, programmable logic controller, or mechanical components.
• 4 or more years of experience where satisfactorily demonstrated evidence of mechanical, electrical and programmable logic controller knowledge and skill. Nuclear industry experience is beneficial.
• This position is subject to the requirements of Westinghouse and customer security, unescorted access, and fitness for responsibility programs.
• Requires the ability to occasionally carry/lift up to 50 pounds.
• Individual must have full range of motion i.e. ability to reach, climb, kneel, squat, grasp, bend forwards and backwards, sit, and stand for 4 hours per day
• We will ask you to pass a Westinghouse physical which includes a spirometer for the ability to wear a respirator. 

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $74,836.12 to $98,759.22 per year. 

#LI-Remote

Why Westinghouse?

Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options

• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members

• 401(k) with Company Match Contributions to support employees' retirement

• Paid Vacations and Company Holidays

• Opportunities for Flexible Work Arrangements to promote work-life balance

• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers

• Global Recognition and Service Programs to celebrate employee accomplishments and service

• Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality

• Integrity and Trust

• Customer Focus and Innovation

• Speed and Passion to Win

• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube