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Remote Customer Service Supervisor Jobs in Kansas

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

The Customer Service Supervisor I position is responsible for ensuring call quality from start to ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

The Customer Service Supervisor I position is responsible for ensuring call quality from start to ... Manage remote team members as needed. * Perform additional duties as assigned. WONDER IF YOU ARE A ...

Rigdon

Customer Service Representative

Shawnee, KS · Remote

$17/hr

Customer Service Representative Seasonal | Remote | $17/hour | With Path to Full-Time Rigdon Inc. Locations Kansas City Metro | Denver Metro | Colorado Springs Metro | Dallas-Fort Worth Metro ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

The Customer Service Supervisor I position is responsible for ensuring call quality from start to ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

The Customer Service Supervisor I position is responsible for ensuring call quality from start to ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Kansas

Remote Customer Service Supervisor information

See Kansas salary details

$21.9K

$51.7K

$90.1K

How much do remote customer service supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer service supervisor in Kansas is $51,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Kansas?

For Remote Customer Service Supervisor jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Kansas look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Kansas are:

What cities in Kansas are hiring for Remote Customer Service Supervisor jobs?

Cities in Kansas with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,726 per year, or $24.9 per hour.

Remote Customer Service Leaders/ Benefits Specialist

Zuzick Organization of Globe Life

Kansas City, KS • Remote

Full-time

Posted 26 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

173rd of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

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