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Remote Customer Service Student Jobs in Elgin, IL

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$20/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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All JobsCustomer Service Student JobsRemote Customer Service Student JobsRemote Customer Service Student Jobs in Elgin, IL

Remote Customer Service Student information

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$26

How much do remote customer service student jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service student in Elgin, IL is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

What is a remote customer service student?

A Remote Customer Service Student is typically a student who works part-time or on a flexible schedule, providing customer support services from a remote location, such as their home. Their responsibilities often include answering customer inquiries, resolving issues, and providing product or service information via phone, email, or chat. This role allows students to gain valuable communication and problem-solving skills while balancing their academic commitments. Many companies offer remote customer service positions to students due to their adaptability and tech-savviness. It's a popular job for students looking to earn income and gain experience without needing to commute.

What are the key skills and qualifications needed to thrive as a remote customer service student?

To thrive as a Remote Customer Service Student, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or progress toward one. Familiarity with customer relationship management (CRM) software, live chat platforms, and email systems is typically expected. Patience, active listening, and a positive attitude help you excel in assisting customers and resolving issues remotely. These skills are crucial for delivering effective support, maintaining customer satisfaction, and working efficiently in a virtual environment.

What are some common challenges faced by remote customer service students, and how can they be managed effectively?

Remote Customer Service Students often encounter challenges such as balancing their academic responsibilities with work shifts, maintaining motivation without in-person supervision, and handling diverse customer inquiries independently. Effective time management and clear communication with supervisors about academic commitments can help. Utilizing company-provided resources, regular check-ins with team leads, and building a supportive network with fellow remote team members can also make the experience smoother and more rewarding.

What are popular job titles related to Remote Customer Service Student jobs in Elgin, IL?

For Remote Customer Service Student jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Student jobs in Elgin, IL look for?

The top searched job categories for Remote Customer Service Student jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Customer Service Student jobs?

Cities near Elgin, IL with the most Remote Customer Service Student job openings:

Remote Customer Service Student jobs near you
Infographic showing various Remote Customer Service Student job openings in Elgin, IL as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,648 per year, or $18.6 per hour.

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Re-posted 19 days ago

Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847

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