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Remote Customer Service Specialist Jobs in Decatur, GA

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Service Specialist JobsRemote Customer Service Specialist JobsRemote Customer Service Specialist Jobs in Decatur, GA

Remote Customer Service Specialist information

See Decatur, GA salary details

$11

$19

$28

How much do remote customer service specialist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service specialist in Decatur, GA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote customer service specialists, and how can they be managed?

Remote Customer Service Specialists often face challenges such as managing high volumes of customer inquiries, handling difficult interactions without face-to-face communication, and maintaining a work-life balance while working from home. Techniques such as effective time management, regular check-ins with team leads, and utilizing available knowledge bases can help address these challenges. Many employers also provide virtual training and support networks to ensure team members stay connected and motivated. Embracing these resources and maintaining open communication with colleagues and supervisors can make remote work both productive and rewarding.

What is a remote customer service specialist?

A Remote Customer Service Specialist assists customers with inquiries, issues, and support requests via phone, email, or chat while working from a remote location. They handle complaints, process orders, troubleshoot problems, and ensure customer satisfaction. Strong communication skills, problem-solving abilities, and familiarity with company products or services are essential for success. This role requires internet access, a quiet workspace, and often specific software or tools provided by the employer.

How do I become a remote customer service specialist?

To become a remote customer service specialist, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related roles. Familiarity with customer service software, such as live chat or CRM tools, and the ability to work independently are also important. Some employers may prefer candidates with prior experience in specific industries or certifications in customer service best practices.

What are the key skills and qualifications needed to thrive as a remote customer service specialist?

To thrive as a Remote Customer Service Specialist, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required, and some employers may prefer candidates with certifications in customer service. Strong time management, patience, and adaptability are important soft skills for building rapport and resolving concerns remotely. These capabilities ensure efficient, high-quality support for customers while maintaining productivity in a virtual environment.

What are popular job titles related to Remote Customer Service Specialist jobs in Decatur, GA? For Remote Customer Service Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Specialist jobs in Decatur, GA look for? The top searched job categories for Remote Customer Service Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Customer Service Specialist jobs? Cities near Decatur, GA with the most Remote Customer Service Specialist job openings:
Remote Customer Service Specialist jobs near you
Infographic showing various Remote Customer Service Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,942 per year, or $19.2 per hour.

Remote Customer Service Representative

ACC Premiere

Roswell, GA • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST or 10:00am-6:00pm EST (4-6 weeks, 100% attendance required.)
  • Working: 4 weekdays plus Saturday 12:00pm-8:00pm EST (Ideally Tuesday-Saturday but the weekday off can be changed.)

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply