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Remote Customer Service Researcher Jobs in Rio Rancho, NM

HMG Careers

Remote Sales and Service Advisor

Golden, NM · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Placitas, NM · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rio Rancho, NM · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Edgewood, NM · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Edgewood, NM · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Rio Rancho, NM

Remote Customer Service Researcher information

See Rio Rancho, NM salary details

$28.2K

$106.4K

$154.7K

How much do remote customer service researcher jobs pay per year?

As of Jun 27, 2026, the average yearly pay for remote customer service researcher in Rio Rancho, NM is $106,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $144,900.00 per year, depending on experience, location, and employer.
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Remote Customer Service Researcher jobs near you
Customer Solutions Representative (Hybrid NM)

Customer Solutions Representative (Hybrid NM)

Adecco

Rio Rancho, NM • On-site, Remote

$16.52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Adecco is assisting a local client recruiting Customer Solutions Representative opportunities in Onsite environment in Rio Rancho NM. This is an excellent opportunity to join a winning culture and get your foot in the door with a multinational technology company that develops personal computing devices, printers, and related services for both consumers and businesses. Its core offerings include laptops, desktops, enterprise hardware, printing systems, and managed IT solutions, with a focus on enabling productivity, connectivity, and digital workflows across a wide range of industries. If Customer Solutions Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for Customer Solutions Representative include but are not limited to:

· Validate customer entitlement and log cases to ensure proper routing or dispatch to appropriate resources

· Monitor service events through to completion, ensuring compliance with established standards

· Manage customer service requests across multiple access channels (e.g., phone, email, systems)

· Review and analyze customer feedback related to entitlement and case management

· Analyze statistics related to customer access (phone) and case handling to identify trends and improvement areas

· Provide resolutions and actionable feedback based on data analysis

· Participate in and lead process improvement and quality enhancement projects

· Handle escalated customer issues and contribute to post-incident reviews with recommended actions

· Manage multiple cases or tasks simultaneously while maintaining high quality and efficiency

· Act as a mentor or trainer to support team development and knowledge sharing

Candidates for Customer Solutions Representative must meet the following requirements to be considered:

· High school education or equivalent.

· Typically requires 3- 5 years general experience, or equivalent combination of experience and college level education

· Superior written and verbal communication skills

· Experience in customer-facing roles (remote or face-to-face)

· Strong understanding of internal processes and tools

· High level of computer proficiency

· Excellent problem-solving abilities

· Strong attention to detail with a focus on data accuracy

· Excellent fluency in the supported language

· Experience in a phone-based remote role

· Familiarity with computer systems and technology

· Effective time management skills

· Ability to oversee compliance with operating procedures and standards

· Experience with call routing, case logging, and obligation systems

· Strong understanding of process workflows and daily task management tools

· Ability to mentor and train new agents

What's in this Customer Solutions Representative position for you?

• Pay: $16.52 /hour
• Shift: Monday – Friday; 8:00 AM – 5:00 PM
• Duration: 24-months assignment
• Weekly paycheck
• Dedicated Onboarding Specialist & Recruiter
• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Customer Solutions Representative position is fully Remote. This role may require flexibility in work hours, including occasional extended hours to support operational demands.

This Customer Solutions Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Operations Specialist position and other opportunities with Adecco.

Apply today!


Pay Details: $16.52 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.