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Remote Customer Service Representative Jobs in Springfield, OH

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

... 140,000 This represents the typical compensation range for this position based on experience ... service to our customers and support of our staff is our overall mission. Riverside is an ...

InsuraTec

Sales Representative (Remote)

Urbana, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Trotwood, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Riverside, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

London, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Troy, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Vandalia, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Fairborn, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Dayton, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Piqua, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Tipp City, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Kettering, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Xenia, OH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

ForgeFit

Remote Inside Sales Representative

Dayton, OH · On-site +1

Job Title: Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

HMG Careers

Remote Benefits Sales Rep

Springfield, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do remote customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer service representative in Springfield, OH is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, OH?

The most popular types of Customer Service Representative jobs in Springfield, OH are:

What are popular job titles related to Remote Customer Service Representative jobs in Springfield, OH?

For Remote Customer Service Representative jobs in Springfield, OH, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Service Representative jobs in Springfield, OH are:

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Cities near Springfield, OH with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Springfield, OH as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,217 per year, or $16.9 per hour.

Remote Sensing Scientist

Dayton, OH • Remote

Riverside Research
501 - 1,000 employees
Learn more about Riverside Researchexternal

$91K - $140K/yr

Full-time

Re-posted 20 days ago

Job description

Riverside Overview

Riverside Research is an independent National Security Nonprofit dedicated to research and development in the national interest. We provide high-end technical services, research and development, and prototype solutions to some of the country’s most challenging technical problems. All Riverside Research opportunities require U.S. Citizenship.

Position Overview

Riverside Research is seeking a full-time Remote Sensing Scientist in support of the National Air and Space Intelligence Center (NASIC) at Wright Patterson AFB, OH. You will be working with a team of Riverside Research, government, military, and contractor personnel to apply experience with intelligence analysis and remote sensing technologies to answer specific science, technology, and innovation problems. This work is in support of US Air Force and Intelligence Community programs.

Responsibilities

  • Identify candidate technologies that show promise to disrupt the evolutionary advance of military technologies
  • Assess viability of novel technologies identified and prioritize and/or recommend areas that require more detailed evaluation
  • Prioritize topics of interest; identify both open and classified sources of information on foreign research in relevant topic areas
  • Identify conferences or symposia addressing critical technology
  • Document state of research and leading research actors in relevant candidate technologies
  • Other duties as assigned

Qualifications

Required Qualifications:

  • Active TS/SCI security clearance
  • Bachelor’s degree in Electrical Engineering, Physics, or comparable technical degree; non-technical degree with experience will be considered
  • 4-5 years of experience working with overhead EO-IR data
  • Experience with intelligence community overhead EO-IR data sources
  • Experience with common remote sensing EO-IR data formats

Desired Qualifications:

  • Master's degree in Electrical Engineering, Physics, or comparable technical degree
  • Experience working with spectral and thermal signatures and libraries
  • Knowledge of standard spectral and thermal imaging data formats

Global Comp

$91,000 - $140,000 This represents the typical compensation range for this position based on experience, location and other factors.

Closing Statement

Riverside Research Institute is a not-for-profit, technology-oriented defense company, where service to our customers and support of our staff is our overall mission. Riverside is an affirmative action-equal opportunity employer and complies with all applicable federal, state, and local laws regarding recruitment and hiring. Riverside offers comprehensive compensation and benefit packages to our employees. Riverside bases its employment decisions solely on technical experience, qualifications and other job-related criteria related to our organizational purpose as a not-for-profit company, and without regard to race, color, religion, age, sex marital status, sexual orientation, national origin, physical or mental disability, veteran’s status or any other status legally protected by applicable federal, state, and local law.

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