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Remote Customer Service Representative Jobs in Santa Rosa, CA

ONRAD, inc.

Radiology Physician

Novato, CA · On-site +1

$375K - $469K/yr

ONRAD, Inc. is a Teleradiology and Full-Service Radiology Provider, Joint Commission accredited for ... Blue Chip Hospital Customers with superb imaging quality * Terrific work/life balance * 100% Med ...

SAIGroup

Mortgage Loan Officer SME

Bodega Bay, CA · Remote

Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private ... represent the loan officer persona convincingly to internal teams and customer stakeholders.

Logitech

Senior Global Channel Manager

Bodega Bay, CA · Remote

$180K - $181K/yr

... and customer satisfaction. External Representation: Represent Logitech at industry and partner ... For this full-time remote role, our location strategy focuses on Austin, Texas and San Jose, CA ...

WEX

Senior Web Engineer

Bodega Bay, CA · On-site +1

$121K - $145K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... services and deliver seamless customer experiences that enhance the customer experience. These ...

eNett

Senior Web Engineer

Bodega Bay, CA · On-site +1

$121K - $145K/yr

This is a remote position; however, the candidate must reside within 30 miles of one of the ... services and deliver seamless customer experiences that enhance the customer experience. These ...

Modern Family Law

Managing Attorney

Petaluma, CA · On-site +1

Remote First Setting with Brick & Mortar Space Available (in-person as required by courts & clients ... Represent clients in court, prepare legal documents, and negotiate settlements. Mandatory Notices ...

Modern Family Law

Managing Attorney

Petaluma, CA · Remote

Remote First Setting with Brick & Mortar Space Available (in-person as required by courts & clients ... Represent clients in court, prepare legal documents, and negotiate settlements. Mandatory Notices ...

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Remote Customer Service Representative information

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How much do remote customer service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do Remote Customer Service Representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a Remote Customer Service Representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What jobs pay 4000 a week without a degree?

Customer Service Representative roles, especially remote positions, typically do not pay $4,000 per week without significant experience or specialized skills. High-paying jobs that can reach this level often require advanced skills, certifications, or experience in fields like sales, real estate, or freelance consulting, rather than entry-level customer service roles.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based incentives.

How to make $1000 a week remotely?

A remote Customer Service Representative can earn $1000 a week by working full-time hours, typically 40 hours, and earning an hourly wage of around $25 or more. Increasing income may involve taking on additional shifts, gaining specialized skills, or working for companies that offer higher pay rates or performance bonuses.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers require a quiet workspace and reliable internet, and some may prefer candidates with prior experience or relevant certifications. Applying through online job boards and demonstrating good interpersonal skills can help secure remote positions.
What are the most commonly searched types of Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Customer Service Representative jobs in Santa Rosa, CA are:
What are popular job titles related to Remote Customer Service Representative jobs in Santa Rosa, CA? For Remote Customer Service Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Service Representative jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Service Representative jobs? Cities near Santa Rosa, CA with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.
Senior Insurance Defense Trial Attorney - Northern California

Senior Insurance Defense Trial Attorney - Northern California

Farmers Insurance

Santa Rosa, CA • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Farmers Insurance rating

7.6

Company rating: 7.6 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

190th of 281 rated insurance

Job description

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning,  equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Remote ( #LI-Remote )

Our Northern California Staff Counsel teams are expanding! We are looking to add a seasoned Senior Trial Attorney located anywhere throughout our Northern California offices, including San Luis Obispo, Silicon Valley, the Bay Area, Central Valley/Fresno, and Sacramento! Our attorneys work from home and handle in-person appearances and trials as required. We offer developmental opportunities, and a comprehensive benefits package including annual bonus potential up to 20% of the salary, generous 401k, auto allowance, PTO, medical/dental/vision, paid parental leave, and much more all without the stress of billable hours! 

Job Summary
This position is responsible for representing clients in all areas of insurance defense practice, handling cases that are primarily moderate to high complexity and exposure and/or involve unique insurance defense issues. Manages all phases of cases from intake to resolution.
Essential Job Functions
  • Litigates moderate to high complexity and exposure cases and/or cases involving unique legal or procedural issues and performs duties necessary from intake to trial and/or settlement.
  • This includes but is not limited to preparation of pleadings, motions, discovery, and briefs.
  • Acts as the lead attorney at hearings, conferences, interviews, mediations, arbitrations, and/or trials.
  • Develops strategies and arguments to thoroughly prepare for trial. 
  • Utilizes knowledge of legal precedents to analyze the probable outcomes of a case. Identifies the strengths and weaknesses of approaches to a case.
  • Performs or ensures completion of any other tasks or duties necessary for the proper representation of clients.
  • Consults with Claims Executive team and renders legal strategy recommendations regarding the legal aspects of the handling of personal injury claims. 
  • Provides guidance to ensure compliance with regulatory requirements and industry standards. 
  • Interprets applicable industry laws, rulings and regulations.
  • Functionally supervises attorneys who are assisting in the handling of cases as development opportunities.
  • Provides guidance and mentorship with the autonomy to learn.
Physical Actions
Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Field work performed outdoors may include exposure to weather elements. Frequently sits or stands for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Occasionally performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category may require regular travel between Farmers offices, alternative work locations, and/or field locations.
Physical Environment
Required job duties are normally performed in a climate- controlled office environment, with some exposure to uncontrollable outside environmental conditions and travel via automobile and/or commercial transportation.
Education Requirements
Bachelors degree preferred. Licensed to practice Law in applicable states required upon hire.
Experience Requirements
Seven years of litigation experience required. Insurance defense, personal injury, and/or jury trial experience required. First and second chair trial experience in bodily injury litigation strongly preferred. Multistate jurisdictional practice preferred.
Special Skill Requirement
Public speaking, ability to function and handle high case loads in adversarial or confrontational situations, driving.
Additional Qualification
Effective leadership skills. Excellent written and verbal communication skills with the ability to command the attention of an audience. Demonstrated problem solving skills. Possesses a genuine interest in the defense of Insurance regulations. Ability to represent the company with external constituents. Handles conflict effectively with the ability to quickly interpret and respond to new information. Demonstrates excellent judgment and decision making skills. Ability to work within tight timeframes and meet strict deadlines. Excellent time management and priority setting skills. Articulate and responsive to colleagues. Possesses strong technical aptitude. Adept and proficient at using technology to maximize efficiency in virtual, paperless environment.

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o CA Only: $129,075 - $219,780
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - CA - Sacramento, US - CA - Fresno, US - CA - Oakland, US - CA - San Francisco, US - CA - San Jose, US - CA - San Luis Obispo, US - CA - Santa Rosa, US - CA - Stockton

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

Spokane, WA only:  Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

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