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Remote Customer Service Representative Jobs in Santa Rosa, CA

Atlas Copco

Service Technician

Bodega Bay, CA · Remote

$37 - $45/hr

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from ...

Marrina Decisions

REMOTE: Sales Director

Bodega Bay, CA · Remote

$85K - $120K/yr

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... Compensation Range: $85,000 - $120,000 annually This posted range represents our good-faith ...

Marrina Decisions

REMOTE: Sales Director

Bodega Bay, CA · Remote

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... Compensation Range: $85,000 $120,000 annually This posted range represents our good-faith estimate ...

Tyson & Mendes LLP

Associate Attorney (Remote)

Novato, CA · On-site +1

$115K - $160K/yr

... results-driven representation across the country. We're growing fast--and looking for sharp ... Passionate about trial work and dedicated to exceptional client service, you strive to make a ...

ABB

Protection and Control Engineer

CA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Senior Project Engineer

CA · Remote

$112K - $146K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Technical Business Developer - Grid Automation

CA · Remote

$117K - $154K/yr

... customer and key partner engagement, stakeholder intelligence, and solution development. This ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

ABB

Commercial Proposal Engineer

CA · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Block

Manager, SMB Sales

Bodega Bay, CA · Remote

... remote AEs to co-sell and generate revenue for Square. You will have an active role representing ... Use the customer voice to improve our products * Envision new ideas and approaches and take them to ...

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Remote Customer Service Representative information

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How much do remote customer service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do Remote Customer Service Representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a Remote Customer Service Representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What jobs pay 4000 a week without a degree?

Customer Service Representative roles, especially remote positions, typically do not pay $4,000 per week without significant experience or specialized skills. High-paying jobs that can reach this level often require advanced skills, certifications, or experience in fields like sales, real estate, or freelance consulting, rather than entry-level customer service roles.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based incentives.

How to make $1000 a week remotely?

A remote Customer Service Representative can earn $1000 a week by working full-time hours, typically 40 hours, and earning an hourly wage of around $25 or more. Increasing income may involve taking on additional shifts, gaining specialized skills, or working for companies that offer higher pay rates or performance bonuses.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers require a quiet workspace and reliable internet, and some may prefer candidates with prior experience or relevant certifications. Applying through online job boards and demonstrating good interpersonal skills can help secure remote positions.
What are the most commonly searched types of Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Customer Service Representative jobs in Santa Rosa, CA are:
What are popular job titles related to Remote Customer Service Representative jobs in Santa Rosa, CA? For Remote Customer Service Representative jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Santa Rosa, CA look for? The top searched job categories for Remote Customer Service Representative jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Customer Service Representative jobs? Cities near Santa Rosa, CA with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.
Sales Support Specialist (Remote)

Sales Support Specialist (Remote)

First American

Santa Rosa, CA • Remote

$19.81 - $26.43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoSales Support is responsible for maintaining relationships with agents to help promote the continued use of FA. Supports sales force by placing claims, reviewing existing claims, making complex decisions and keeping all parties (sales representative, sales managers, real estate agents, property managers, and customers) involved in claim updates and facilitates resolution to claims through assertive efforts which involve creating partnerships, negotiation, analyzing claim history and communicating with various departments, while balancing department and sales objectives.

Essential Functions

  • Manage the relationship between Brokers, Sales Field, and Homeowners as related to claim activity.
  • Make decisions on behalf of the Sales Field balancing the Broker / Sales Field Relationship and the needs of the company and homeowner as related to claim activity.
  • Triage and manage to closure all support requests emanating from assigned territory in accordance with company and departmental procedures. Assist sales representatives with decision making (discretionary, seeking advice).
  • Dispatch and monitoring 'Check and Advise' for Sales Managers and Divisional Sales Managers.
  • Obtain cost on work performed outside of First American for sales reps, sales managers and divisional managers.
  • Participates in department improvement plans, including brainstorming Falcon enhancements.
  • Provide broker/agent information to sales representatives, Sales Managers, Divisional Managers and VP of Sales.
  • Handle various dispatch activities as requested by sales managers and at representatives own discretion.
  • Communicate with various departments to coordinate completion efforts.
  • Take reports from contractors and make decisions with a predetermined authorization limit.
  • Process reimbursement and cash out requests.
  • Provide cost for covered and non-covered items.
  • Purchase equipment on behalf of sales rep, sales managers, divisional managers and customers to expedite job completion.


Requirements

  • High School Diploma or equivalent
  • At least 2 - 4 year's internal Claims Resolution Level II representative experience
  • Sales experience desirable
  • Fundamental understanding of Home Warranty policies, systems and appliances.
  • Understanding of sales / real estate transactions
  • Good listening, verbal and written communication skills
  • Proven customer service skills
  • Good organizational skills with the ability to multi-task, prioritize and follow up
  • Strong problem solving and conflict resolution skills
  • Must have excellent analytical skills
  • Meticulous attention to detail
  • Advanced contract knowledge.
  • Advanced procedure and process knowledge.
  • Working knowledge of Microsoft Office

Salary Range

$19.81 - $26.43

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location


Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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