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Remote Customer Service Representative Jobs in Midvale, UT

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

HMG Careers

Sales Representative Remote

Sundance, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kearns, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Midvale, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative information

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How much do remote customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer service representative in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in Midvale, UT?

The most popular types of Customer Service Representative jobs in Midvale, UT are:

What are popular job titles related to Remote Customer Service Representative jobs in Midvale, UT?

For Remote Customer Service Representative jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Service Representative jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Service Representative jobs?

Cities near Midvale, UT with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Midvale, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,873 per year, or $17.7 per hour.

Remote Customer Support Representative (Utah Only-September 28th, 2026 Start)

Gabb Wireless

Lehi, UT • On-site, Remote

$18/hr

Full-time

Retirement, PTO

Re-posted 6 days ago

Job description

At Gabb, we're on a mission to bring back the magic of childhood.
Think outdoor adventures and real connections! We create safe tech that lets kids be kids, even in a digital world. Why? Because families deserve to stay connected without sacrificing safety. Our team is full of optimistic folks who love a good challenge (and having fun!). Join us as we champion a fearless approach to safe tech and help build a brighter future for families everywhere.
Supporting Families During This Digital Era
We are dedicated to creating a safer digital world for kids and empowering parents in this digital age. Our Customer Support team is the heart of that mission, providing exceptional care and guidance to families navigating the world of safe technology. If you love helping people and are passionate about making a difference, we would love for you to join our team!
We are continuously accepting applications and will reach out for our next class!
Be the Gabb Guru. You'll be the go-to person for our customers, answering their questions via calls and chats about products, accounts, orders, and more.
Problem-Solving Pro. When technical hiccups happen, you'll be there to calmly guide customers through troubleshooting steps.
Customer Delight Champion. Your empathy and enthusiasm will leave customers feeling heard, valued, and excited about Gabb.
Show Ownership. Your insights and feedback will help us continually improve our products, services, and support processes.
Team Player. You'll collaborate with your fellow team members and create a positive environment for all.
Continual Learning. Maintain a deep understanding of Gabb products and services as they evolve and new ones are introduced
What You'll Bring
> 1+ year(s) of experience in customer service.
> Prior experience in a contact center, preferably for a technology product or service preferred.
> Basic technical skills and the ability to quickly learn new software, devices, and systems.
> Exceptional communication skills and the ability to actively listen.
> Strong problem solving and troubleshooting skills to talk customers through situations clearly and accurately.
> Enthusiastic and can-do attitude that radiates positivity and dedication to each customer
While we value talent from everywhere, we are currently limited to hiring employees who reside in Utah. We appreciate your understanding.
Compensation: This role offers a competitive hourly rate of $18, with the opportunity to earn a quarterly bonus based on performance.
Why You'll Love Gabb
>Mission driven to protect kids and make a difference in the world
>Work-life balance with generous PTO, remote-first schedules, and more
>Generously covered insurance premiums (up to 100% based on tenure)
>401(k) plan with employer match
>Fast-paced startup environment with room for career growth
>Energetic and collaborative company culture
>Pet insurance to keep your furry friend happy and healthy
>Get paid to give your time to the community
Everyone's Welcome Here
Gabb is an equal opportunity employer committed to a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of background or identity. All applicants will be considered for employment without regard to race, color, religion, sex, disability status, protected veteran status, sexual orientation, pregnancy, or any other protected characteristic.

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