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Remote Customer Service Representative Jobs in Midvale, UT

IRALOGIX,Inc

Customer Care Representative

Salt Lake City, UT · Remote

$16.50 - $22.25/hr

  • Retirement

Customer Care Representative Location: Pittsburgh, PA/Sandy UT Job Type: Full-Time/Exempt Industry ... Retirement Services/FinTech Software Travel: 0%-5% IRALOGIX is a rapidly growing FinTech ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CUSTOMER SERVICE SPECIALIST (CSS) BEDDY'S IS PROUD TO PROVIDE A WORK ENVIRONMENT FOCUSED ON BEING ... Monday-Thursday in office (South Jordan, UT area), Friday remote.

HMG Careers

Sales Representative Remote

West Jordan, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Representative JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Midvale, UT

Remote Customer Service Representative information

See Midvale, UT salary details

$9

$17

$25

How much do remote customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service representative in Midvale, UT is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer or require specific certifications or training in customer service techniques.

What are the most commonly searched types of Customer Service Representative jobs in Midvale, UT?

The most popular types of Customer Service Representative jobs in Midvale, UT are:

What are popular job titles related to Remote Customer Service Representative jobs in Midvale, UT?

For Remote Customer Service Representative jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Service Representative jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Service Representative jobs?

Cities near Midvale, UT with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Midvale, UT as of August 2026, with employment types broken down into 77% Full Time, 12% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,873 per year, or $17.7 per hour.

Customer Care Representative

IRALOGIX,Inc

Salt Lake City, UT • Remote

$16.50 - $22.25/hr

Full-time

Retirement

Posted 12 days ago

Job description

Company: IRALOGIX, Inc. Position: Customer Care Representative

Location: Pittsburgh, PA/Sandy UT Job Type: Full-Time/Exempt

Industry: Retirement Services/FinTech Software Travel: 0%-5%


IRALOGIX is a rapidly growing FinTech transforming IRA administration and recordkeeping. We empower financial institutions—IRA providers, 401(k) recordkeepers, advisors, and banks—to deliver scalable, compliant, and efficient retirement solutions through modern technology.



As a CUSTOMER ACCOUNT RELATIONS MANAGER, Serves as a trusted client contact across the retirement services ecosystem. You will combine financial service expertise, IRA operations knowledge, and strong communication skills to deliver exceptional client support and ensure seamless account servicing.


Responsibilities

The essential responsibilities and duties for this position include, but are not limited to, the following:

· Provide service and technical support to retirement investment customers, including guidance on IRA account activity, wealth management processes, and recordkeeping requirements.

· Manage inbound and outbound communications (phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions.

· Support day-to-day IRA administration and recordkeeping functions, including contributions, distributions, rollovers, transfers, and beneficiary changes.

· Help customers and advisors navigate our technology platform, including account setup, transaction history, reporting, and compliance documentation.

· Collaborate with operations, compliance, and partner recordkeepers to ensure accurate documentation and adherence to DOL regulations.

· Escalate complex issues to appropriate internal teams while maintaining accountability for customer satisfaction.

· Consistently deliver an above-and-beyond customer experience by blending technical accuracy with empathy, patience, and professionalism.

· Demonstrate integrity and responsibility when handling sensitive financial and personal data.

Qualifications

The essential skills and experience for this position include, but are not limited to, the following:

· Strong computer skills, including Microsoft Office Suite and CRM/customer support systems.

· Excellent verbal and written communication skills; Spanish fluency is a plus but not required.

· 2+ years in financial services, IRA operations, or wealth management support

· Proven ability to work as part of a successful team in a high-growth or fast-paced environment.

· Proficiency with Microsoft Office and CRM systems

· Strong communication, organization, and problem-solving skills

· Bachelor’s degree preferred (Finance, Business, or related field)

· Must be US Citizen, a Permanent Resident or eligible to work in the US permanently.


Why join IRALOGIX

• Join a FinTech innovator transforming the retirement services industry

• Collaborative team culture with career growth opportunities

• Competitive compensation and comprehensive benefits


IRALOGIX is an equal opportunity employer committed to building a team that embraces diversity, represents a variety of backgrounds, and upholds inclusiveness. M/F/V/D