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Remote Customer Service Representative Jobs in Dedham, MA

Tandym Health

Remote Diagnostic Radiologist

Worcester, MA · Remote

$319K - $399K/yr

Board Certified in Diagnostic Radiology * CSR registration * Experience in Level I Trauma care ... Experience with Telehealth or remote Radiology workflows * Experience in an academic medical center

UnitedHealth Group

Patient Service Representative

Boston, MA · On-site +1

$19 - $24.25/hr

This position is Remote in Boston, MA. If you are located within commutable distance to the office ... Courteous, friendly, problem solver with customer service, patient focused communication * Resolves ...

YO AI Labs

Medical Writer - Remote

Boston, MA · Remote

$50 - $90/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Medical Writer - Remote

Boston, MA · Remote

$50 - $90/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Biostatistician Expert - Remote

Boston, MA · Remote

$60 - $70/hr

Remote Job Type: Contractor Pay: $60-$65/hour Job Overview We are looking for an experienced ... TFL production & QC * Regulatory submissions & CSR review * Strong documentation, communication ...

YO AI Labs

Biostatistician Expert - Remote

Boston, MA · Remote

$60 - $70/hr

Remote Job Type: Contractor Pay: $60-$65/hour Job Overview We are looking for an experienced ... TFL production & QC * Regulatory submissions & CSR review * Strong documentation, communication ...

Adapt Health

Customer Service Specialist

Boston, MA · Remote

$65K - $75K/yr

The Customer Service Specialist is responsible for providing exceptional support and service to customers by addressing inquiries, resolving issues, and ensuring a positive experience with the ...

YO AI Labs

Clinical Document Author - Remote

Boston, MA · Remote

$50 - $80/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Clinical Document Author - Remote

Boston, MA · Remote

$50 - $80/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

HMG Careers

Sales Representative Remote

Malden, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative information

See Dedham, MA salary details

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How much do remote customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer service representative in Dedham, MA is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.49 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are popular job titles related to Remote Customer Service Representative jobs in Dedham, MA?

For Remote Customer Service Representative jobs in Dedham, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in Dedham, MA look for?

The top searched job categories for Remote Customer Service Representative jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for Remote Customer Service Representative jobs?

Cities near Dedham, MA with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Dedham, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,161 per year, or $19.3 per hour.

Remote Diagnostic Radiologist

Tandym Health

Worcester, MA • Remote

$319K - $399K/yr

Other

Re-posted yesterday

Job description

A Massachusetts-based health system is seeking a Diagnostic Radiologist for a remote locum tenens assignment. This role provides emergency diagnostic imaging reads across multiple facilities through a centralized teleradiology model.

About the Opportunity:

  • Shift: Days or Evenings or Nights
  • Schedule: Monday through Sunday
  • Hours: 7am to 3pm or 8am to 4pm or 2pm to 9p or 4pm to 11pm or 8pm to 4am or 11pm to 7am
  • Setting: Remote

Responsibilities:

  • Interpret emergency diagnostic imaging studies remotely.
  • Provide timely, accurate reads in support of emergency and trauma services.
  • Collaborate with a team of remote radiologists using shared worklists.
  • Maintain expected productivity targets while ensuring quality and turnaround standards.
  • Support coverage across multiple affiliated facilities within a centralized reading workflow.

Qualifications:

  • Massachusetts medical license or willingness to obtain
  • MD or DO
  • Board Certified in Diagnostic Radiology
  • CSR registration
  • Experience in Level I Trauma care
  • Proficiency in Emergency Diagnostic Radiology

Desired Skills:

  • Emergency Radiology fellowship training
  • Experience with Telehealth or remote Radiology workflows
  • Experience in an academic medical center

Apply