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Remote Customer Service Representative Sykes Jobs in Boca Raton, FL

NationsBenefits

Customer Service Representative

Plantation, FL · On-site +1

$16 - $21.50/hr

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery ... As a customer support representative, you will be responsible for answering customer calls and ...

Inktel Careers

Fifa 1099-Csr

Fort Lauderdale, FL · Remote

$18/hr

Each CSR will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support opportunity.

The Hartford

Customer Care Representative

Sunrise, FL · Remote

$25/hr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

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Remote Customer Service Representative Sykes information

See Boca Raton, FL salary details

$9

$17

$25

How much do remote customer service representative sykes jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer service representative sykes in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Representative Sykes vs Remote Customer Support Specialist?

AspectRemote Customer Service Representative SykesRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome-based call center settingHome-based or online support environment
Employer & IndustryMajor call centers, telecom, retailTech companies, e-commerce, service providers
Job FocusHandling customer inquiries, complaints, order processingProviding technical support, troubleshooting, product assistance

While both roles involve remote customer interactions, the Remote Customer Service Representative Sykes primarily handles general inquiries and order processing, whereas the Remote Customer Support Specialist focuses on technical support and troubleshooting. The credentials and work environment are similar, but the support specialist often requires technical knowledge, making it more specialized.

What are popular job titles related to Remote Customer Service Representative Sykes jobs in Boca Raton, FL?

For Remote Customer Service Representative Sykes jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative Sykes jobs in Boca Raton, FL look for?

The top searched job categories for Remote Customer Service Representative Sykes jobs in Boca Raton, FL are:

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Cities near Boca Raton, FL with the most Remote Customer Service Representative Sykes job openings:

Remote Customer Service Representative Sykes jobs near you
Infographic showing various Remote Customer Service Representative Sykes job openings in Boca Raton, FL as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative

NationsBenefits

Plantation, FL • On-site, Remote

$16 - $21.50/hr

Full-time

Medical

Re-posted 23 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

314th of 494 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India
Role:
As a customer support representative, you will be responsible for answering customer calls and assisting them with any help they may require. Issues vary, so extensive knowledge of our web, mobile platforms, and terminals will be necessary for troubleshooting.
Responsibilities:
  • Exceptional communication skills
  • Ability to troubleshoot mobile & web-app UI/UX issues with clients over the phone.
  • Demonstrable patience when communicating with clients.
  • Cross-teams communication.
  • Learning various systems to obtain knowledge needed to support customer inquiries.
  • Learn the fundamentals of each frontend portal.
  • Learn and be proficient in our Benefits POS app and associated i9000s terminal.

Qualifications:
  • High School diploma or equivalent
  • Preferable knowledge for Atlassian Suite (Jira and Confluence)
  • Proficient with Microsoft Office (Word, Excel, Power Point)
  • Understand basic technical concepts such as POS, iOS, Android, FrontEnd, Backend, VPN.
  • Quick learning capabilities
  • 1-2 years of customer support experience
  • Ability to work with onshore and offshore teams
  • Hands-on experience using physical terminals such as Point of Sale, Pin pads, Cash drawers, Scanner/Scales, etc.
  • Bilingual Preferred
  • Organizational Skills

NationsBenefits is an equal opportunity employer.

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