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Remote Customer Service Representative Remote information

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How much do remote customer service representative remote jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote customer service representative remote in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Representative Remote vs Remote Technical Support Specialist?

AspectRemote Customer Service Representative RemoteRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications often preferred
Work EnvironmentCall centers, customer service platforms, home officesHelp desks, remote support tools, home offices
Employer & Industry UsageRetail, telecom, e-commerce, service industriesIT, software, hardware, tech support companies
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, remote IT support

While both roles are remote and involve assisting customers, Remote Customer Service Representatives focus on general inquiries and service issues, whereas Remote Technical Support Specialists handle technical problems and troubleshooting. The choice depends on your technical skills and career interests.

What cities are hiring for Remote Customer Service Representative Remote jobs? Cities with the most Remote Customer Service Representative Remote job openings:
What are the most commonly searched types of Customer Service Representative Remote jobs? The most popular types of Customer Service Representative Remote jobs are:
What states have the most Remote Customer Service Representative Remote jobs? States with the most job openings for Remote Customer Service Representative Remote jobs include:

Remote Customer Service Representative

ACC PREMIERE

Montoursville, PA • Remote

$11.50 - $12/hr

Other

Posted 3 days ago

Job description

Work From Home-Customer Service

***Equipment Provided***

***Paid Training***

At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.

We are currently hiring professionals to work in the role of: Remote Customer Service Representative

RESPONSIBILITIES:

  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.

TRAINING:

  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance

WHY US?

  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!

Home Environment and Work Space:

  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It’s essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:

ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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