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Remote Customer Service Representative Remote Jobs in Michigan

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Service Representative Remote information

What is the difference between Remote Customer Service Representative Remote vs Remote Technical Support Specialist?

AspectRemote Customer Service Representative RemoteRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications often preferred
Work EnvironmentCall centers, customer service platforms, home officesHelp desks, remote support tools, home offices
Employer & Industry UsageRetail, telecom, e-commerce, service industriesIT, software, hardware, tech support companies
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, remote IT support

While both roles are remote and involve assisting customers, Remote Customer Service Representatives focus on general inquiries and service issues, whereas Remote Technical Support Specialists handle technical problems and troubleshooting. The choice depends on your technical skills and career interests.

What cities in Michigan are hiring for Remote Customer Service Representative Remote jobs? Cities in Michigan with the most Remote Customer Service Representative Remote job openings:
Infographic showing various Remote Customer Service Representative Remote job openings in Michigan as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 6% Hybrid, and 94% Remote job distribution.

Remote Customer Service Representative

Next Stop Travel

Lansing, MI โ€ข Remote

$16.25 - $22/hr

Part-time

Posted 23 days ago


Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.