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Remote Customer Service Rep Jobs in Riverside, IL

Allied

Client Service Representative

Chicago, IL · On-site +1

$23 - $24/hr

Customer Service skills. * Intermediate level work experience with Microsoft Office, Word, Excel ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Zentro

Customer Support Inside Sales Rep

Chicago, IL · On-site +1

$16 - $17/hr

Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest ... Identify customer needs and recommend appropriate products or services * Guide customers step-by ...

Zentro

Customer Support Inside Sales Rep

Chicago, IL · Remote

Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest ... Identify customer needs and recommend appropriate products or services * Guide customers step-by ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

TForce World Wide Inc

Be Seen First

LOGISTICS-Customer Care Representative

Bolingbrook, IL · Remote

$20 - $22/hr

ESSENTIAL FUNCTIONS ● Make check calls to carriers and provide service updates as necessary. ● ... Fully Remote role. No benefits offered as this is a Part-time Role. Company Description Benefitting ...

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All JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Riverside, IL

Remote Customer Service Rep information

See Riverside, IL salary details

$9

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How much do remote customer service rep jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote customer service rep in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

What are Remote Customer Service Reps?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep, and why are they important?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer to familiarize new reps with company-specific procedures and systems.

How do Remote Customer Service Reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What job makes $10,000 a month without a degree?

A remote customer service representative can potentially earn $10,000 a month with experience, strong communication skills, and high call volume. Achieving this income often requires advanced skills, performance bonuses, or working for high-paying companies, but it is uncommon without formal education or specialized training.

How much does Amazon pay for remote customer service?

Remote customer service representatives at Amazon typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

How to make $1000 a week remote?

A remote customer service representative can earn $1000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual abilities. Some companies offer higher pay rates or bonuses for performance, and using tools like CRM software can improve efficiency and earning potential.
What job categories do people searching Remote Customer Service Rep jobs in Riverside, IL look for? The top searched job categories for Remote Customer Service Rep jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Remote Customer Service Rep jobs? Cities near Riverside, IL with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Riverside, IL as of June 2026, with employment types broken down into 58% Full Time, 39% Part Time, and 3% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $39,310 per year, or $18.9 per hour.
Customer Care Representative

Customer Care Representative

Perma-Seal Basement Systems

Burr Ridge, IL • Remote

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Are you passionate about helping people and delivering exceptional customer experiences? Do you thrive in a fast-paced environment where problem-solving and communication are key? If so, Perma-Seal is looking for a Customer Service Representative like you to join our team!
Why Perma-Seal?
At Perma-Seal, we don’t just provide home solutions—we provide peace of mind. As a leader in the home improvement industry, we’re dedicated to creating an Exceptional Customer Experience every step of the way.
What You’ll Do:
  • As a Customer Service Representative, you will be the first point of contact for customers, assisting them through phone, email, and chat. You will answer questions, resolve concerns, and provide solutions with professionalism and empathy. In this role, you will also assist with scheduling, routing, and coordinating services to keep our operations running smoothly.
  • Answer customer inquiries via phone, email, and chat, addressing questions and concerns promptly and accurately.
  • Assist customers in troubleshooting and resolving issues, escalating complex cases when necessary.
  • Maintain detailed and accurate records of customer interactions in the database.
  • Collaborate with other departments to ensure customer issues are resolved efficiently.
  • Proactively solicit customer feedback to enhance the overall customer experience.
  • Stay up to date on company products, services, and promotions to offer the best solutions.
  • Meet performance metrics, including response times, resolution rates, and customer satisfaction scores.
  • Contribute to a positive and collaborative team environment while seeking ways to improve processes.
  • Comfortable being on-site from 8am - 6pm with remote capability on Saturdays from 8am - 3pm to support customer needs.
What We’re Looking For:
We are seeking individuals with a customer-focused mindset who genuinely care about creating positive interactions. Excellent verbal and written communication skills are essential, along with the ability to adapt to different customer needs. Strong problem-solving skills, attention to detail, and the ability to think quickly to find solutions are key traits for success in this role.
  • High school diploma or equivalent; additional education or training in customer service is a plus.
  • Experience in customer service, call centers, or scheduling is preferred but not required.
  • Strong active listening skills to understand customer needs and provide accurate responses.
  • Proficiency in using computer systems, customer databases, and relevant software applications.
  • Ability to maintain a professional and calm demeanor in all situations.
  • Flexibility to adapt to changing customer needs and organizational priorities.
  • Willingness to learn and apply new product information and customer service techniques.
  • Consistently drives one-call resolution by leveraging product knowledge, critical thinking, and effective communication to fully resolve customer inquiries in a single interaction.
What We Offer:
We provide competitive pay, growth opportunities within a thriving company, and a comprehensive benefits package that includes health, dental, vision, and 401k. Perma-Seal fosters a fun, supportive, and team-oriented work culture where your contributions are valued.

Pay Range:
$20.00 an hour - $22.00 an hour based on experience

NOTICE:
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.
As an Equal Opportunity Employer, we are committed to building a diverse organization.

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