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Remote Customer Service Rep Jobs in Riverside, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

AO Globe Life

Be Seen First

Remote Customer Service & Benefits Representative

Chicago, IL · Remote

$60K - $80K/yr

Remote Customer Service & Benefits Representative Remote (U.S. & Canada) | Full-Time | Flexible Schedule | Training Provided AO Globe Life is seeking motivated individuals to join our team as Remote ...

New

AO Globe Life

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Remote Client Service Representative (Sales) - Entry Level

Chicago, IL · Remote

$60K - $80K/yr

AO Globe Life is seeking motivated individuals to join our growing team as Entry-Level Remote Customer Service Representatives. In this role, you'll connect with clients, answer questions about ...

New

srecruiting

Customer Service Representative Remote

Chicago, IL · Remote

$16.50 - $22.50/hr

About the job Customer Service Representative Remote Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve ...

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Remote Customer Service Rep information

See Riverside, IL salary details

$9

$18

$27

How much do remote customer service rep jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote customer service rep in Riverside, IL is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep, and why are they important?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do Remote Customer Service Reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What are Remote Customer Service Reps?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What job categories do people searching Remote Customer Service Rep jobs in Riverside, IL look for? The top searched job categories for Remote Customer Service Rep jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Remote Customer Service Rep jobs? Cities near Riverside, IL with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Riverside, IL as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,310 per year, or $18.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health, LLC

Westmont, IL • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 425 rated business services

Job description

Join to apply for the Remote Customer Service Representative role at Annuity Health, LLC The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients, working in a fast-paced call center environment. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Provide exceptional patient service in the name of the client.

Contact patients via telephone to collect payment on medical bills. Communicate accurate information to patients in a clear, concise and professional manner. Review patient accounts and documents patients' interaction and feedback.

Negotiate appropriate and reasonable payments with customers. Setup patient payments via check, electronic transfer or credit card. Understand and comply with all policies and procedures.

Meet or exceed established goals. Work closely with team leads, management and client to resolve disputes and ensure patient satisfaction. Perform all other duties as assigned by management.

Customer/Client Focus. Communication Proficiency. Confidentiality/Integrity.

Teamwork Orientation. Basic computer skills necessary. Customer service experience preferred.

Prior medical billing or healthcare revenue cycle experience strongly preferred. High school diploma or General Education Development (GED) Certificate required. One to two years of college preferred.

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k). Salary Range: $16.00 to $23.00 per hour. #J-18808-Ljbffr

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