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Remote Customer Service Rep Jobs in Ridgeland, MS

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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Remote Customer Service Rep information

See Ridgeland, MS salary details

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How much do remote customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer service rep in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Ridgeland, MS?

The most popular types of Customer Service Rep jobs in Ridgeland, MS are:

What are popular job titles related to Remote Customer Service Rep jobs in Ridgeland, MS?

For Remote Customer Service Rep jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Ridgeland, MS look for?

The top searched job categories for Remote Customer Service Rep jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote Customer Service Rep jobs?

Cities near Ridgeland, MS with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.

Customer Benefits Representative & Coordinator (Entry-Level, Remote)

Jackson, MS • On-site, Remote

Globe Life American Income Schreiter Organization
See more jobs at Globe Life American Income Schreiter Organizationexternal

$54K - $110K/yr

Full-time

Re-posted 28 days ago

Job description

Looking for a rewarding career with unlimited growth potential? Schreiter Agency is hiring a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience required-just a strong work ethic and a passion for helping others.

Competitive Income: Earn $54K - $110K in your first year, with excellent benefits and uncapped bonus opportunities!

About Schreiter Agency

For over 65 years, Schreiter Agency has been a trusted 100% union label company, serving over 30,000 unions across the country. Our mission is to provide long-term, permanent benefits that union members can rely on throughout their lives-offering security beyond their careers. We are committed to integrity, transparency, and exceptional customer service, ensuring that our clients receive the support they deserve.

What You'll Need to Succeed

No experience or degree required-just the ambition and commitment to grow
Strong communication skills to effectively assist clients in securing their benefits
Self-motivated team player who thrives in both independent and group settings
Coachable mindset-ready to learn and adapt to new strategies
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

Why Join Us?

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly training sessions with the organization's owner to support your ongoing growth
Work remotely from anywhere-enjoy the flexibility of working from home or abroad
Weekly & daily pay options plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career growth-promotion is based on performance, not tenure
Healthcare benefits
Lifetime vested residual income-build a lasting legacy
Energetic, collaborative work environment
Strong partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!


Employment Type: FULL_TIME

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