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Remote Customer Service Rep Jobs in Pullman, WA (NOW HIRING)

ABB

Program Leader Critical Industries

Lewiston, ID · Remote

... customer engagements globally. This is a remote position for candidates based in the United States ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Pullman, WA

Remote Customer Service Rep information

See Pullman, WA salary details

$9

$18

$26

How much do remote customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer service rep in Pullman, WA is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Pullman, WA? For Remote Customer Service Rep jobs in Pullman, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Pullman, WA look for? The top searched job categories for Remote Customer Service Rep jobs in Pullman, WA are:
What cities near Pullman, WA are hiring for Remote Customer Service Rep jobs? Cities near Pullman, WA with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Pullman, WA as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,200 per year, or $18.4 per hour.

Independent Property Field Adjuster

RYZE Claim Solutions

Lewiston, ID • Remote

Contractor

Re-posted 20 days ago

Job description

Salary: Per File Commissions - 1099 Contract

Overview

We are seeking experienced Independent Field Adjusters to investigate and evaluate daily property claims on behalf of our clients. This role involves delivering timely, accurate, fair, and professional service while managing a high volume of claims independently. Contractors are expected to uphold the highest standards of service and professionalism, representing both the client and company with integrity.


Essential Responsibilities

  • Promptly and effectively manage all assigned claims with minimal oversight.
  • Make claim decisions within delegated authority per company and carrier policies.
  • Accurately interpret policy coverages and apply appropriate claims practices.
  • Establish and communicate reserves in alignment with carrier expectations.
  • Maintain up-to-date knowledge of insurance policies, guidelines, and industry practices.
  • Understand local construction methods, pricing, and repair standards.
  • Submit supplemental reports as needed (e.g., severe incident reports, ITV reports).
  • Provide exceptional customer service to all insureds, clients, and stakeholders.
  • Maintain high standards of professional conduct throughout all assignments.
  • Perform additional responsibilities as assigned.


Qualifications

  • High school diploma or equivalent required; associates or bachelors degree preferred
  • Minimum 2 years of experience handling property claims
  • Minimum 2 years of experience usingXactimateandSymbilityestimating software
  • Strong understanding of insurance policies, practices, and procedures
  • General construction knowledge strongly preferred


Important: This is a 1099 Independent Contractor Opportunity

This opportunity is classified as anindependent contractor roleunder the IRS and applicable state laws, including New York. By applying, you acknowledge and agree to the following:

  • You will not be classified as an employee of Ryze Claim Solutions, and no employer-employee relationship exists.
  • You are responsible for your own taxes, insurance, and business expenses.
  • You control the manner, timing, and method of completing your work, consistent with client expectations.
  • You may provide services to other clients or entities, subject to applicable confidentiality or non-compete terms.

To qualify as a 1099 contractor under the ABC test:

  • (A)You must be free from company control and direction in how work is performed.
  • (B)The work must be performed outside the usual course of our business.
  • (C)You must be customarily engaged in an independently established trade or business.

If you do not meet all three criteria, you may not be eligible for this engagement