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Remote Customer Service Rep Jobs in Maple Grove, MN

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

... service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate ...

Sally Beauty

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

... service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

... service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health. Location: Remote Ideal candidate ...

TEKsystems

Member Services Representative

Saint Paul, MN · On-site +1

$25/hr

Customer Service Representative Location: Hybrid, Minneapolis MN Pay: $25.00/hour Employment Type ... Previous remote work experience Ideal Candidate Successful candidates are naturally curious, ask ...

TEKsystems

Member Services Representative

Saint Paul, MN · On-site +1

$25/hr

Customer Service Representative Location: Hybrid, Minneapolis MN Pay: $25.00/hour Employment Type ... Previous remote work experience Ideal Candidate Successful candidates are naturally curious, ask ...

InsuraTec

Sales Representative (Remote)

Victoria, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Ham Lake, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Maple Grove, MN

Remote Customer Service Rep information

See Maple Grove, MN salary details

$10

$19

$27

How much do remote customer service rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service rep in Maple Grove, MN is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.39 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Maple Grove, MN? For Remote Customer Service Rep jobs in Maple Grove, MN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Maple Grove, MN look for? The top searched job categories for Remote Customer Service Rep jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Remote Customer Service Rep jobs? Cities near Maple Grove, MN with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Maple Grove, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,034 per year, or $19.2 per hour.

Customer Care Representative - WFH Minnesota

MTM

Mendota Heights, MN • Remote

$15 - $16.37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Join Our Team at MTM Health!

At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.

As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.

Why MTM Health?

  • Make a meaningful difference every day.

  • Join a team that values your ideas and contributions.

  • Be part of a company that exceeds NCQA standards for customer service.

  • Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.

If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!

Position Title: Customer Care Representative

Location: Remote Minnesota

Hourly Rate: $15.00 ($16.37 for Minneapolis & St. Paul)

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.Expect to handle 60 - 80 calls a day and higher volumes on Mondays.

All you need for the Customer Care Representative role is:

  • Must currently reside in Minnesota

  • 1 year of Call Center experience

  • 6 months Customer Service experience

  • Basic typing/computer experience with excellent navigational skills

  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited

  • A quiet space within the home free of distractions including caretaking of any kind

Your Potential. Our Mission.

At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

We don't talk about a better workplace - we make it happen.

Benefits without Barriers

To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

  • Health, Dental and Vision Insurance

  • Life and Disability Insurance

  • 401(k) Retirement Plan with Company Match

  • FSA and HSA Savings Plans

  • Wellness Program with Incentives

  • Voluntary & Ancillary Plans

Additional Perks

  • Pay on Demand

  • Paid Time Off and Holiday Pay

  • Birthday Holiday

  • Maternity/Paternity Leave

  • Continuing Education Reimbursement Program

  • MTM Perks Discount Program

  • Career Development Programs

MTM Health is Proud to be an Equal Opportunity Employer

MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

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