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Remote Customer Service Rep Self Storage Jobs in Rochester, NH

Hello Sunshine Travels

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Self-motivated and organized, with attention to detail. * Comfortable working remotely and managing ...

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Remote Customer Service Rep Self Storage information

See Rochester, NH salary details

$9

$18

$26

How much do remote customer service rep self storage jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote customer service rep self storage in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What does a Remote Customer Service Rep for Self Storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep in Self Storage, and why are they important?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are the most commonly searched types of Customer Service Rep Self Storage jobs in Rochester, NH? The most popular types of Customer Service Rep Self Storage jobs in Rochester, NH are:
What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Rochester, NH? For Remote Customer Service Rep Self Storage jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep Self Storage jobs in Rochester, NH look for? The top searched job categories for Remote Customer Service Rep Self Storage jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Service Rep Self Storage jobs? Cities near Rochester, NH with the most Remote Customer Service Rep Self Storage job openings:
Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Rochester, NH as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,265 per year, or $18.4 per hour.
Customer Service Representative

Customer Service Representative

FH Cann & Associates Inc.

Exeter, NH • Remote

$16.25 - $22.25/hr

Other

Posted 26 days ago

Job description

About Us FHC is a growing, family-owned company established in 1999, and we invite you to be part of our team. We are seeking motivated and compassionate individuals committed to delivering exceptional customer experience while adhering to federal and state guidelines. We maintain safety protocols that meet or exceed required standards and proudly serve a diverse portfolio of clients across both public and private sectors.

Job Summary We're hiring exceptional Customer Service Representative's for a Federal Contract. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment. *Candidates must reside in GA, NC or TX (Remote) Local candidates in-office role.

* Candidates must be eligible to obtain a Public Trust clearance, which may require U.S. citizenship. Employment is contingent upon the successful completion of a background investigation consistent with federal Public Trust requirements, which may include a credit check

Project Hours of Operation: Monday - Friday 8:00AM -9:30 PM EST Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Provide exceptional customer service to clients via phone, email, and chat Answer client inquiries and resolve issues in a timely and professional manner Answer inbound calls and make occasional outbound calls answering general questions and/or updating account information. Operate multiple applications, databases, and computer programs.

Adhere to FHC performance Key Performance Indicator Expectations. Provide feedback to management regarding concerns and trends

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