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Remote Customer Service Rep Self Storage Jobs in Raleigh, NC

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

... self-motivated with a strong work ethic and effective time management in a home office setting ... Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

... self-motivated with a strong work ethic and effective time management in a home office setting ... Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

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Remote Customer Service Rep Self Storage information

See Raleigh, NC salary details

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How much do remote customer service rep self storage jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote customer service rep self storage in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a remote customer service rep for self storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What skills and qualifications are needed to thrive as a remote customer service rep for self storage?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Raleigh, NC?

For Remote Customer Service Rep Self Storage jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep Self Storage jobs in Raleigh, NC look for?

The top searched job categories for Remote Customer Service Rep Self Storage jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Customer Service Rep Self Storage jobs?

Cities near Raleigh, NC with the most Remote Customer Service Rep Self Storage job openings:

Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote Customer Service Representative (Benefits Advisor)

Globe Life American Income Division

Durham, NC • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Posted 13 days ago

Job description

Remote Customer Service Representative (Benefits Advisor)
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)Build Your Future with AO100% Remote | Flexible Schedule | Leadership Development
Are you looking for more than just a job? Do you want a career where you can grow professionally, work from home, and make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as a Remote Customer Service Representative (Benefits Advisor). In this role, you'll work directly with clients who have requested information regarding their supplemental benefits, helping them understand available coverage options while providing outstanding customer service through virtual appointments.
This opportunity is ideal for professionals who enjoy helping others, building relationships, solving problems, and developing leadership skills within a supportive, mentorship-driven organization.
Whether you're beginning your career or bringing experience from customer service, healthcare, retail, hospitality, education, banking, sales, or client support, we'll provide the comprehensive training, mentorship, and leadership development needed to help you succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO is committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based advancement.
Our fully remote work environment promotes collaboration, continuous learning, and career growth without the limitations of a traditional office.What You'll Do
As a Remote Customer Service Representative (Benefits Advisor), you'll connect with clients who have requested information regarding their benefits and coverage options.Client Responsibilities
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and supplemental coverage options
  • Explain products and services clearly, professionally, and accurately
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate electronic client records and documentation
  • Help working families understand the financial protection benefits available to them
  • Deliver exceptional customer service throughout every client interaction
Professional Development
  • Participate in structured virtual training and coaching
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with team members in a fully remote environment
  • Continue growing through mentorship and leadership development programs
What We Offer100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
Leadership Development
  • Comprehensive onboarding and training
  • Executive-level mentorship
  • Weekly coaching and professional development
  • Leadership training programs
  • Promotion-from-within culture
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition opportunities
  • Career advancement based on performance
Benefits
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently while collaborating remotely
  • Professionalism and integrity
  • Adaptability and a growth-oriented mindset
  • Commitment to delivering exceptional client service
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Customer Support
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Build Your Future?
If you're looking for a remote career where flexibility, mentorship, professional growth, and meaningful work come together, we'd love to hear from you.
Apply today and begin building a rewarding future with AO while helping working families protect what matters most.Work From Home. Grow with Purpose. Lead with Confidence. 🚀

Apply