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Remote Customer Service Rep Self Storage Jobs in Raleigh, NC

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

... self-motivated with a strong work ethic and effective time management in a home office setting ... Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of ...

Hello Sunshine Travels

Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Self-motivated and organized, with attention to detail. * Comfortable working remotely and managing ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Set your own schedule by self-scheduling in 30-minute blocks. * Provide a distraction-free home ...

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Remote Customer Service Rep Self Storage information

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How much do remote customer service rep self storage jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote customer service rep self storage in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a Remote Customer Service Rep for Self Storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Rep in Self Storage, and why are they important?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are the most commonly searched types of Customer Service Rep Self Storage jobs in Raleigh, NC? The most popular types of Customer Service Rep Self Storage jobs in Raleigh, NC are:
What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Raleigh, NC? For Remote Customer Service Rep Self Storage jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep Self Storage jobs in Raleigh, NC look for? The top searched job categories for Remote Customer Service Rep Self Storage jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Customer Service Rep Self Storage jobs? Cities near Raleigh, NC with the most Remote Customer Service Rep Self Storage job openings:
Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Raleigh, NC as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 hours ago

Afni rating

7.0

Company rating: 7.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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