Remote Customer Service Manager Jobs in Reno, NV

Job title: Revenue & Accounts Receivable Manager

Job Type: Full-time

Location: Remote

Job Summary:

Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1’s revenue cycle. This is an exceptional opportunity to own end-to-end A/R operations, drive revenue recognition accuracy, and build scalable financial processes within a fast-moving, mission-driven company. We value team members who bring sharp analytical instincts, a bias toward action, and a commitment to excellence in every detail.

Key Responsibilities:

1. Own the full accounts receivable lifecycle, including invoicing, collections, cash application, and reconciliation, ensuring accuracy and timeliness across all customer accounts
2. Manage and continuously improve revenue recognition processes in accordance with ASC 606 and GAAP standards
3. Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve delinquencies and minimize DSO
4. Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes, credit holds, and contract discrepancies in a timely manner
5. Prepare and deliver weekly and monthly A/R reporting, including aging summaries, cash flow forecasts, and KPI dashboards for finance leadership
6. Maintain and optimize financial systems for transaction accuracy, workflow efficiency, and audit readiness
7. Support monthly and quarterly close processes, including A/R subledger reconciliation to the general ledger
8. Develop, document, and enforce internal controls and A/R policies to mitigate risk and ensure compliance
9. Assist with audit preparation and respond to external auditor inquiries related to revenue and receivables
10. Identify opportunities to automate and scale A/R workflows as the company grows

Required Skills and Qualifications:

1. Bachelor’s degree in Accounting or Finance; CPA or CA preferred
2. 4–6 years of experience in accounts receivable, revenue operations, or a related finance role, ideally within a high-growth technology or SaaS company
3. Hands-on experience with ERP/accounting system
4. Deep understanding of accounts receivable processes, revenue recognition principles (ASC 606), and GAAP
5. Strong command of Google Sheets and Excel
6. Demonstrated ability to manage collections and resolve billing disputes with professionalism and urgency
7. Exceptional written and verbal communication skills, with attention to detail
8. Proven ability to thrive in a fast-paced, remote environment and work independently with minimal oversight

Preferred Qualifications:

1. CPA, or progress toward a professional certification.
2. Prior experience implementing or improving A/R automation tooling.

Compensation & Benefits Notice

The national pay range for this full-time position is base salary of $110,000 –$150,000 USD. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.

micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to support@micro1.ai.

Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

Disclaimer

The information contained in this job posting, including but not limited to role responsibilities, qualifications, compensation, and benefits, is provided for informational purposes only and does not constitute a binding offer of employment. micro1 reserves the right to amend, modify, or withdraw any portion of this posting at its sole discretion and without prior notice. All employment decisions are made in accordance with applicable laws and regulations.