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Remote Customer Service Manager Jobs in Middleboro, MA

HMG Careers

Remote Customer Service and Sales

Brockton, MA · Remote

$69K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Fall River, MA · Remote

$69K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

System One

Customer Service Representative

Canton, MA · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Communicate customer issues to management as needed Qualifications * High school diploma required ... Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries ...

HMG Careers

Remote Sales Manager

New Bedford, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

New Bedford, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Quincy, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Brockton, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Westport, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Middleboro, MA

Remote Customer Service Manager information

See Middleboro, MA salary details

$25.6K

$60.6K

$105.4K

How much do remote customer service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer service manager in Middleboro, MA is $60,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Middleboro, MA?

The most popular types of Remote Customer Service jobs in Middleboro, MA are:

What are popular job titles related to Remote Customer Service Manager jobs in Middleboro, MA?

For Remote Customer Service Manager jobs in Middleboro, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Middleboro, MA look for?

The top searched job categories for Remote Customer Service Manager jobs in Middleboro, MA are:

What cities near Middleboro, MA are hiring for Remote Customer Service Manager jobs?

Cities near Middleboro, MA with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Middleboro, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $60,552 per year, or $29.1 per hour.

Remote Customer Service Representative

Anne Nelson Design

Duxbury, MA • On-site, Remote

$17.50 - $23.75/hr

Full-time

Re-posted 19 days ago

Job description

Company Description
Welcome to Anne Nelson Interior Design, I offer window treatments to design-at-a-distance to full project planning, design and installation. I also offer advice for a new space, needing to work with existing furniture, consider a new color scheme or window treatment ideas. Anne Nelson Interior Design (American Society of Interior Designers, ASID # 1937837), offering high-end residential interior design services.
Job Description
We are looking for an efficient Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
Major Responsibilities:
  • Compile reports on overall customer satisfaction
  • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
  • Perform designated opening and closing procedures and offer assistance to other team members as requested.
  • Keep records of customer interactions, process customer accounts, and file documents
  • Use telephones to reach out to customers and verify account information
  • Answer questions about warranties or terms of sale

Qualifications
  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.

Additional Information
In Anne Nelson Interior Design we have an Awesome CEO and you will enjoy a lot of Benefit from the company.

Apply