Jackson, MS · Remote
$12 - $15/hr
As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.
Quick apply
Jackson, MS · Remote
$12 - $15/hr
As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.
Jackson, MS · On-site +1
$12 - $15/mo
As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.
Jackson, MS · On-site +1
$12 - $15/mo
As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.
Jackson, MS · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Jackson, MS · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Brandon, MS · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Brandon, MS · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Jackson, MS · Remote
$14 - $19/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Jackson, MS · Remote
$14 - $19/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Jackson, MS · Remote
$17 - $19/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Quick apply
Jackson, MS · Remote
$17 - $19/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Jackson, MS · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Jackson, MS · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Brandon, MS · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Brandon, MS · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ridgeland, MS · Remote
$15/hr
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
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Ridgeland, MS · Remote
$15/hr
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
Ridgeland, MS · On-site +1
$15/hr
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
Ridgeland, MS · On-site +1
$15/hr
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
Ridgeland, MS · Remote
$13.25 - $17.75/hr
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
Ridgeland, MS · Remote
$13.25 - $17.75/hr
We're looking for dedicated, professional, and people-first Inbound Customer Service Representatives who want meaningful work, a strong remote culture, and a team that actually has each other's backs.
Jackson, MS · Remote
$35K - $55K/yr
... manage multiple priorities in a fast-paced, remote environment. Performance is measured through ... You understand that customer service is not a department but a philosophy that you live everyday. A ...
Jackson, MS · Remote
$35K - $55K/yr
... manage multiple priorities in a fast-paced, remote environment. Performance is measured through ... You understand that customer service is not a department but a philosophy that you live everyday. A ...
... Customer Service Agent - Consumer Relations (Remote)LocationUSA, Rapid City, SD USA, Austin, TX, ... Flexible with the ability to take direction from management yet work independently to achieve goals
... Customer Service Agent - Consumer Relations (Remote)LocationUSA, Rapid City, SD USA, Austin, TX, ... Flexible with the ability to take direction from management yet work independently to achieve goals
Jackson, MS · Remote
$15/hr
Requires a high degree of concentration and attention to detail to manage daily activity ... customer concerns Requirements for Remote Work Environment * Dedicated distraction free work area ...
Jackson, MS · Remote
$15/hr
Requires a high degree of concentration and attention to detail to manage daily activity ... customer concerns Requirements for Remote Work Environment * Dedicated distraction free work area ...
Brandon, MS · Remote
$15 - $18.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Brandon, MS · Remote
$15 - $18.75/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
... Customer Service Agent - Consumer Relations (Remote)LocationUSA, Rapid City, SDUSA, Austin, TX, USA ... Flexible with the ability to take direction from management yet work independently to achieve goals
... Customer Service Agent - Consumer Relations (Remote)LocationUSA, Rapid City, SDUSA, Austin, TX, USA ... Flexible with the ability to take direction from management yet work independently to achieve goals
Jackson, MS · Remote
$13.50 - $17/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Jackson, MS · Remote
$13.50 - $17/hr
Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...
Jackson, MS · Remote
$15/hr
Requires a high degree of concentration and attention to detail to manage daily activity ... customer concerns Requirements for Remote Work Environment * Dedicated distraction free work area ...
Jackson, MS · Remote
$15/hr
Requires a high degree of concentration and attention to detail to manage daily activity ... customer concerns Requirements for Remote Work Environment * Dedicated distraction free work area ...
Jackson, MS · On-site +1
$26 - $32/hr
... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... You will communicate with the customer and Service Manager regarding all services performed and ...
Jackson, MS · On-site +1
$26 - $32/hr
... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... You will communicate with the customer and Service Manager regarding all services performed and ...
Jackson, MS · On-site +1
$14.99 - $15/hr
This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...
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Jackson, MS · On-site +1
$14.99 - $15/hr
This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...
$19.9K - $25.6K
5% of jobs
$25.6K - $31.2K
14% of jobs
$33.4K is the 25th percentile. Wages below this are outliers.
$31.2K - $36.9K
16% of jobs
The median wage is $42K / yr.
$36.9K - $42.6K
17% of jobs
$42.6K - $48.2K
12% of jobs
$48.2K - $53.9K
9% of jobs
$55.2K is the 75th percentile. Wages above this are outliers.
$53.9K - $59.5K
11% of jobs
$59.5K - $65.2K
6% of jobs
$65.2K - $70.9K
5% of jobs
$70.9K - $76.5K
2% of jobs
$76.5K - $82.2K
3% of jobs
$19.9K
$47.2K
$82.2K
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
The most popular types of Remote Customer Service jobs in Madison, MS are:
The top searched job categories for Remote Customer Service Manager jobs in Madison, MS are:
Cities near Madison, MS with the most Remote Customer Service Manager job openings:
Jackson, MS • Remote
$12 - $15/hr
Full-time
Re-posted 13 days ago
Rooted Talent Solutions we are seeking highly motivated and customer-focused individuals to provide exceptional customer service for well-known brands. As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.
Responsibilities:
Provide outstanding customer service through phone, chat, and/or email.
Assist customers with inquiries, billing issues, product support, and troubleshooting.
Follow company guidelines and scripts to handle various customer concerns professionally.
Maintain accurate records of customer interactions using provided systems.
Adhere to quality and performance metrics to ensure customer satisfaction.
Work independently while following training and ongoing support guidelines.
Qualifications:
Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.
Strong verbal and written communication skills.
Ability to multitask and navigate multiple systems while assisting customers.
Reliable computer (Windows or Mac) and high-speed internet connection.
Quiet workspace free from distractions.
Self-motivated with strong problem-solving skills.
Benefits:
100% remote with flexible scheduling options.
Opportunity to support top-tier brands.
Work-from-home convenience with no commute.
Performance-based incentives and growth opportunities.
How to Apply:
If you are passionate about delivering excellent customer service and want the flexibility of remote work, apply today!
