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Remote Customer Service Manager Jobs in Jackson, MS

HMG Careers

Remote Sales Manager

Jackson, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Jackson, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gluckstadt, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bovina, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Benton, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Braxton, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Richland, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Satartia, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Edwards, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Benton, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Learned, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bolton, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Terry, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Flora, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Jackson, MS

Remote Customer Service Manager information

See Jackson, MS salary details

$21.4K

$50.5K

$88K

How much do remote customer service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer service manager in Jackson, MS is $50,541.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Jackson, MS?

The most popular types of Remote Customer Service jobs in Jackson, MS are:

What are popular job titles related to Remote Customer Service Manager jobs in Jackson, MS?

For Remote Customer Service Manager jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Jackson, MS look for?

The top searched job categories for Remote Customer Service Manager jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Customer Service Manager jobs?

Cities near Jackson, MS with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,541 per year, or $24.3 per hour.

Work From Home - Customer Service - Contract Opportunity

Virgo and Aries Llc

Jackson, MS • On-site, Remote

$12 - $17/hr

Full-time

Posted 5 days ago

Job description


Wepartner with independent contractors who are serious aboutremotework and capable of managing their responsibilitiesin aprofessional home office environment.
ThisOpportunity Is Ideal For Individuals Who:
  • Canfollow structured systems without hand-holding
  • Showup consistently and on time
  • Understandthat remote work requires accountability
RoleOverview
  • Providecustomer service support via phone
  • Resolveinquiries using established processes
  • Documentinteractions accurately
  • Maintainperformance standards throughout certification andproduction

Requirements
WhatYou Should Know Before Applying
  • Thisis a1099independent contractor opportunity
  • Certificationattendance is mandatory
  • Startupand equipment requirements apply
  • Missingcertification or performance benchmarks may result inremoval
Technical& Workspace Requirements
  • Quiet,distraction-free home workspace
  • Wiredhigh-speed internet
  • Windows-basedPC (no Mac or Chromebook)
  • USBheadset required prior to start
PayStructure
  • Contractrates typically range$12-$15/hour,depending on program
  • Advancementopportunities are performance-based, not guaranteed

Thisopportunity rewards consistency, preparation, and follow-through.
Benefits
WorkFrom Home
FlexibleSchedule - You Choose Your Own Schedule
We contract with agents within the UnitedStates, with the EXCEPTION of:California,Colorado, Connecticut, Delaware, the District of Columbia,Hawaii, Illinois, Indiana, Maryland, Massachusetts,Michigan, Minnesota, Nevada, New Jersey, New Mexico, NewYork, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.

Apply