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Remote Customer Service Manager Jobs in Fallbrook, CA

Customer Service Coordinator

San Diego, CA ยท Remote

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the ... This position is not intended to be complete or all-inclusive and does not preclude management from ...

Customer Service Coordinator

San Diego, CA ยท On-site +1

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the ... This position is not intended to be complete or all-inclusive and does not preclude management from ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sales Manager Remote

Vista, CA ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sales Manager Remote

Menifee, CA ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 21-40

Remote Customer Service Manager information

See Fallbrook, CA salary details

$25.7K

$60.8K

$105.9K

How much do remote customer service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote customer service manager in Fallbrook, CA is $60,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $73,400.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Fallbrook, CA?

The most popular types of Remote Customer Service jobs in Fallbrook, CA are:

What are popular job titles related to Remote Customer Service Manager jobs in Fallbrook, CA?

For Remote Customer Service Manager jobs in Fallbrook, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Fallbrook, CA look for?

The top searched job categories for Remote Customer Service Manager jobs in Fallbrook, CA are:

What cities near Fallbrook, CA are hiring for Remote Customer Service Manager jobs?

Cities near Fallbrook, CA with the most Remote Customer Service Manager job openings:

Infographic showing various Remote Customer Service Manager job openings in Fallbrook, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,789 per year, or $29.2 per hour.

Customer Service Coordinator

Millennium Health

San Diego, CA โ€ข Remote

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

Schedule: Monday through Friday, 9 am PDT -5:30 pm PDT.

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

  • Assist the Customer Service Leadership team and staff with various administrative and clerical duties to ensure efficient workflows.
  • Responsible for electronically filing documents on customer and patient accounts to maintain timely, accurate records.
  • Responsible for monitoring and distributing incoming department cases, faxes, voicemails, and emails to ensure the department meets Service Level Agreements for all internal and external customer inquiries.
  • Access, enter, and update customer account information in Laboratory Information System, CRM, and other software platforms, and effectively complete all required case management, including written communication with both internal and external customers.
  • Expertly process UPS and FedEx pick-up requests, customer supply orders, report redactions, and fax verifications
  • Facilitate the company’s monthly Order Entry Verification process per the given Standard Operating Procedure.
  • Ensure adherence to all HIPAA, Confidentiality, and Compliance policies, procedures, and standards.
  • Other duties and special projects as assigned or required by Customer Service Leadership.
  • Maintain regular and reliable attendance

Requirements

  • High school diploma, minimum requirement
  • 1+ years general administrative/clerical experience
  • Basic knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Knowledge of HIPAA, confidentiality, and compliance policies, procedures, and standards
  • Experience handling written communication with internal and external customers
  • Availability during Pacific Time business hours
  • Knowledge of Salesforce.com preferred

Benefits

  • Medical, Dental, Vision, Disability Insurance
  • 401(k) with Company Match
  • Paid Time off and Holidays
  • Tuition Assistance
  • Behavioral and Health Care Resources

Potential Hiring Range:

  • Annual salary: $17-$19per hour