Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Quick apply
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Quick apply
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Quick apply
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Quick apply
Cary, IL · Remote
$22/hr
Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure good customer ...
Schaumburg, IL · On-site +1
$15.75 - $21.25/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Schaumburg, IL · On-site +1
$15.75 - $21.25/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Aurora, IL · On-site +1
$15.50 - $21/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Aurora, IL · On-site +1
$15.50 - $21/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Naperville, IL · On-site +1
$16 - $21.75/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Naperville, IL · On-site +1
$16 - $21.75/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Lincolnshire, IL · On-site +1
$16.75 - $23/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Lincolnshire, IL · On-site +1
$16.75 - $23/hr
... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...
Chicago, IL · On-site +1
$16.50 - $22.50/hr
Past customer service experience (in any field) Past call center experience Bi-lingual is a huge plus!
Chicago, IL · On-site +1
$16.50 - $22.50/hr
Past customer service experience (in any field) Past call center experience Bi-lingual is a huge plus!
Rosemont, IL · On-site +1
$135K - $174K/yr
The ability to work with a remote team and remote customer counterparts is critical. * Collaborate ... Experience with broker management * Long-term ability to be relocatable to best support development ...
Rosemont, IL · On-site +1
$135K - $174K/yr
The ability to work with a remote team and remote customer counterparts is critical. * Collaborate ... Experience with broker management * Long-term ability to be relocatable to best support development ...
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Our company is looking to add multiple customer service positions to our growing team of remote ... First year manager average 90-120k
Rolling Meadows, IL · Remote
$20/hr
Time Management: Excellent punctuality a must. * Fully remote: Has a designated distract free area ... Minimum 1 year customer service work experience in an inbound/outbound call center environment
Rolling Meadows, IL · Remote
$20/hr
Time Management: Excellent punctuality a must. * Fully remote: Has a designated distract free area ... Minimum 1 year customer service work experience in an inbound/outbound call center environment
Elk Grove Village, IL · Remote
$19.50 - $26.50/hr
... M tool and the LIM system * Work with application equipment to provide solutions to enhance ... Leverage customer feedback to drive optimization in customer service and identify new business ...
Elk Grove Village, IL · Remote
$19.50 - $26.50/hr
... M tool and the LIM system * Work with application equipment to provide solutions to enhance ... Leverage customer feedback to drive optimization in customer service and identify new business ...
Rolling Meadows, IL · Remote
$39K - $52K/yr
While this role is not currently open, it is fully remote, and we welcome the opportunity to ... You'll apply practical experience in client-facing customer service (preferred) and use Microsoft ...
Rolling Meadows, IL · Remote
$39K - $52K/yr
While this role is not currently open, it is fully remote, and we welcome the opportunity to ... You'll apply practical experience in client-facing customer service (preferred) and use Microsoft ...
Chicago, IL · Remote
$50K/yr
S. carrier, manage over $400M in premium annually and are licensed in all 50 states. We place a ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Chicago, IL · Remote
$50K/yr
S. carrier, manage over $400M in premium annually and are licensed in all 50 states. We place a ... We are looking for a Digital Customer Service Representative to join our firm. This role is viewed ...
Naperville, IL · Remote
$16 - $21.75/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Naperville, IL · Remote
$16 - $21.75/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Lincolnshire, IL · Remote
$16.75 - $23/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Lincolnshire, IL · Remote
$16.75 - $23/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Aurora, IL · Remote
$15.50 - $21/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Aurora, IL · Remote
$15.50 - $21/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Schaumburg, IL · Remote
$15.75 - $21.25/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Schaumburg, IL · Remote
$15.75 - $21.25/hr
Manage an established book of business through consistent pipeline discipline, account planning ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...
Naperville, IL · On-site +1
Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions ... Enjoy a flexible schedule with options for remote work or in-office collaboration with our Illinois ...
Naperville, IL · On-site +1
Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions ... Enjoy a flexible schedule with options for remote work or in-office collaboration with our Illinois ...
$24.2K - $31.1K
5% of jobs
$31.1K - $38K
14% of jobs
$40.6K is the 25th percentile. Wages below this are outliers.
$38K - $44.8K
16% of jobs
The median wage is $51.1K / yr.
$44.8K - $51.7K
17% of jobs
$51.7K - $58.6K
12% of jobs
$58.6K - $65.5K
9% of jobs
$67K is the 75th percentile. Wages above this are outliers.
$65.5K - $72.3K
11% of jobs
$72.3K - $79.2K
6% of jobs
$79.2K - $86.1K
5% of jobs
$86.1K - $93K
2% of jobs
$93K - $99.8K
3% of jobs
$24.2K
$57.3K
$99.8K
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
$22/hr
Contractor
Medical, Dental, Vision, Life, Retirement
Posted 15 days ago
Job Title: Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model: Hybrid – onsite and remote Hours: 9:30am - 6pm CST
Responsibilities
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #558-Scientific
