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Remote Customer Service Manager Jobs in Edmonton, AB

Gutor

Area Sales Manager Nuclear

Edmonton, AB · Remote

This is a fully remote position open to candidates located in Canada or in the following US states ... customer service, and strategic key accounts within the assigned territory. The ASM is responsible ...

Danaher

Country Manager

Edmonton, AB · On-site +1

CA$150K - CA$175K/yr

With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

YO AI Labs

Product Owner - Remote

Edmonton, AB · Remote

$120 - $200/hr

Remote Role Summary We are seeking a strong Product Owner to work with engineering, data, and ... data, and customer insights. * Strong written communication and stakeholder management.

New

Aspire IT Systems LLC

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Account Associate - Remote - Canada

Edmonton, AB · Remote

CA$50K - CA$65K/yr (+ commission)

Remote, growth-focused, quota-carrying. Must be authorized to work in Canada without sponsorship ... Keep CRM activity, pipeline, and forecasts accurate. Represent Aspire at customer meetings, partner ...

theITSC

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Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr (+ commission)

This is a fully remote position. What you'll do: Client Account Representatives participate in the ... Negotiate service agreements and manage ongoing client relationships Why Apply? * Salary, bonus and ...

HMG Careers

Sales and Service Advisor Remote

Leduc, AB · Remote

You must be willing to learn from your manager * Outgoing and Friendly Personality: A positive and approachable demeanor. * Eagerness to Learn: A proactive attitude towards gaining knowledge and ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Edmonton, AB

Remote Customer Service Manager information

See Edmonton, AB salary details

$20K

$55.8K

$141K

How much do remote customer service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer service manager in Edmonton, AB is $55,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Edmonton, AB?

The most popular types of Remote Customer Service jobs in Edmonton, AB are:

What are popular job titles related to Remote Customer Service Manager jobs in Edmonton, AB?

For Remote Customer Service Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Edmonton, AB look for?

The top searched job categories for Remote Customer Service Manager jobs in Edmonton, AB are:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,849 per year, or $26.9 per hour.

Remote Sales Executive - Outbound Focus

SP Data Digital

Edmonton, AB • Remote

CA$17.05/hr

Full-time

Medical, Dental, Vision

Re-posted 22 days ago

Job description

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.  If you have an inquiry about your application please feel free to email us at recruiting@spdatallc.com.

What WE offer YOU. 

  • Base wage $17.05 per hour in most Canadian provinces ($17.85 per hour in BC)
  • Commission: Uncapped bonus earning potential 
  • Full Time Hours - Monday-Friday 3:30 pm to 11:00 pm EST (please be mindful of your time zone)
    • Note: Possibility of some Saturday shifts
  • Fully Remote - Work from home from most provinces in Canada; we supply the necessary equipment 
  • Great Benefits: Health, Dental, and vision coverage - We’ve got you covered!
  • Growth Potential: We encourage our agents to pursue growth and seek higher-level positions.
  • Fully PAID training: Online training via Zoom in an engaging environment, with great support available.

Your typical day at work: 

As an Outbound Sales Associate, you will ensure customers receive the best value for all their products and services. Your responsibilities will include:

  • Make outbound calls, primarily to new or past customers.
  • Upsell and offer additional products and services that meet the customers’ needs. 
  • Stay informed about the latest packages available for Internet, mobile services, programming, and TV.
  • Understand the customer’s situation and recognize their needs.
  • Build rapport quickly while effectively overcoming objections. 
  • Maintain a high level of confidentiality 
  • Consistently meet or exceed various KPI targets.

You will be a great fit for this position if you have:

  • Experience working in a call center, specifically in a role focused on outbound sales.
  • A minimum of 6 months of sales experience 
  • The ability to quickly build rapport and overcome objections 
  • A strong desire to earn a higher income in a bonus-driven sales environment.
  • Strong computer skills, with the ability to multitask using a wide range of software applications and programs 
  • The ability to connect your computer directly to your modem using an Ethernet cable while working.

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. 
We use artificial intelligence or automated tools to process Personal Data or make decisions, some of Our clients may choose to use third-party tools as part of their own decision-making processes. These tools may involve automated processing of Your Personal Data, such as for screening or scoring job applications.

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