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Remote Customer Service Manager Jobs in Edmonton, AB

Cayenta

(Remote) Application Consultant

Edmonton, AB · Remote

... management (or relevant education). * Exemplary customer service skills and willing to be on a ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

Communicate proactively with customers, providing clear updates and managing expectations ... Understand support service agreements and appropriately scope requests outside of standard support

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Harris

(Remote) Support Analyst

Edmonton, AB · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Harris

(Remote) Support Analyst

Edmonton, AB · Remote

Customer issues can span application functionality, data, integrations, environments, databases ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

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Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Edmonton, AB

Remote Customer Service Manager information

See Edmonton, AB salary details

$20K

$55.8K

$141K

How much do remote customer service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote customer service manager in Edmonton, AB is $55,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Edmonton, AB?

The most popular types of Remote Customer Service jobs in Edmonton, AB are:

What are popular job titles related to Remote Customer Service Manager jobs in Edmonton, AB?

For Remote Customer Service Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Edmonton, AB look for?

The top searched job categories for Remote Customer Service Manager jobs in Edmonton, AB are:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,849 per year, or $26.9 per hour.

Customer Solutions Specialist - Work From Home

AO Garcia Agency

Edmonton, AB • Remote

Full-time

Posted 6 days ago

Job description

Ready for a Career That Offers More Freedom?

Are you looking for a career that gives you greater flexibility, meaningful work, and the opportunity to grow based on your performance?

If you're ready to move beyond the traditional workday and take greater control of your schedule and earning potential, we'd love to hear from you.

Join a growing remote team where you'll connect with clients who have already requested information about their benefit options-no cold calling required.

What You'll Do
  • Meet virtually with clients who have expressed interest in learning about available benefit options
  • Understand each client's needs and provide personalized guidance
  • Assist clients through the enrollment process with professionalism and care
  • Build lasting relationships by delivering exceptional customer service
What We Offer
  • 100% Remote Work
  • Flexible Schedule
  • Qualified Leads Provided-No Cold Calling
  • Comprehensive Training and Ongoing Mentorship
  • Performance-Based Career Advancement
  • Access to Industry-Leading Technology and Resources
  • Supportive, Collaborative Team Environment
Who We're Looking For

We're looking for individuals who are:

  • Self-motivated and goal-oriented
  • Coachable and eager to learn
  • Strong communicators who enjoy helping others
  • Dependable, professional, and organized
  • Comfortable working independently in a remote environment

Previous customer service or sales experience is an asset but not required.

Why Join Us?
  • Greater flexibility to support your lifestyle
  • Growth opportunities based on performance
  • A supportive team invested in your success
  • The opportunity to build a rewarding long-term career while making a positive impact on clients
Take the Next Step

If you're looking for a remote career where your effort can lead to meaningful growth and new opportunities, apply today. We'd love to share more about the role and see if it's the right fit for you.

Please Note:

  • All interviews are conducted virtually via Zoom.
  • Global Elite Empire Consultants is an independent third-party recruiting firm and is not an insurance agency.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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