ZipRecruiter

Log In

2

Remote Customer Service Manager Jobs in Bend, OR

Serán BioScience

Proposal Manager

Bend, OR · On-site +1

Supports field BD as a consultant to help customers select the best possible services for their ... Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and ...

Serán BioScience

Proposal Manager

Bend, OR · Remote

Supports field BD as a consultant to help customers select the best possible services for their ... Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and ...

previous page

Showing results 41-60

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Bend, OR

Remote Customer Service Manager information

See Bend, OR salary details

$25.8K

$61.2K

$106.6K

How much do remote customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote customer service manager in Bend, OR is $61,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $73,800.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Bend, OR?

The most popular types of Remote Customer Service jobs in Bend, OR are:

What are popular job titles related to Remote Customer Service Manager jobs in Bend, OR?

For Remote Customer Service Manager jobs in Bend, OR, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Bend, OR look for?

The top searched job categories for Remote Customer Service Manager jobs in Bend, OR are:

What cities near Bend, OR are hiring for Remote Customer Service Manager jobs?

Cities near Bend, OR with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Bend, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $61,188 per year, or $29.4 per hour.

Proposal Manager

Serán BioScience

Bend, OR • On-site, Remote

Full-time

Posted 13 days ago

Job description

Serán is seeking a Proposal Manager who will be responsible for overseeing business development proposal processes and ensuring the high-quality standards of Serán's proposals are met. The Proposals Manager will be instrumental in the drafting of client proposals for new business and support the project management and technical leadership with the generation. As part of the Business Development team, will participate in client calls to define client needs and ensure the proposals generated are thorough and accurate.
Duties & Responsibilities
  • Manages the proposal pipeline and process for all new customers and projects.
  • Working with the project management, technical, and business teams, generates and prices proposals for existing project proposals.
  • Responsible for translating customer needs into project scope, timelines, costs and pricing by coordinating and working with internal business, technical and operational stakeholders.
  • Ensures the accuracy, quality and consistency of proposals are aligned with customer needs.
  • Partners with Business Development team to provide technical expertise in customer discussions regarding new business.
  • Works with project management and scheduling teams to ensure that client timelines are achievable.
  • Works with the business and technical leadership to continuously improve proposal quality.
  • Supports field BD as a consultant to help customers select the best possible services for their needs.
  • Supports Sales and PM in winning new business.
  • Responsible for maintaining up to date proposal template and boilerplate language.
  • Contributes to the maintaining of costing templates.
  • Supports the business development team coordination of cross-functional compilation of answers to RFIs and RFPs.
  • Oversees workflow of Proposals and Business Development teams

Required Skills & Experience
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Education & Experience
  • Bachelor's degree in physical sciences or engineering
  • 3-5 years' experience in a technical pharmaceutical development role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply