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Remote Customer Service Insurance Jobs in Spring Hill, TN

MMC Group LP

Be Seen First

Remote HR CSR TN Residents Only!!!!

Nashville, TN · Remote

$17/hr

Strong customer service and problem-solving skills * Excellent computer and multitasking abilities ... Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits ...

Lone Star Careers

Remote Life Insurance Agent

Nashville, TN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

The Butler Agency

Remote Sales

Nashville, TN · Remote

... and families explore life insurance options that meet their financial goals. We provide ... Deliver professional customer service before and after enrollment. * Continue learning through ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Spring Hill, TN

Remote Customer Service Insurance information

See Spring Hill, TN salary details

$24.4K

$45.5K

$68.6K

How much do remote customer service insurance jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote customer service insurance in Spring Hill, TN is $45,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $51,700.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Spring Hill, TN?

For Remote Customer Service Insurance jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Spring Hill, TN look for?

The top searched job categories for Remote Customer Service Insurance jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Customer Service Insurance jobs?

Cities near Spring Hill, TN with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,519 per year, or $21.9 per hour.

Remote HR CSR TN Residents Only!!!!

MMC Group LP

Nashville, TN • Remote

$17/hr

Full-time

Medical, Dental, Vision

Posted 8 days ago

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Job description

$17.00/hour | 100% Remote | Nashville, TN Area | Paid Training | Weekends Off

Must live within 25 miles or approximately 45 minutes of Nashville, TN

Looking for a work-from-home opportunity where you can help people every day?

We’re hiring English and Bilingual Human Resources Customer Service Representatives to assist current and former employees with questions about HR, benefits, and company policies.

If you have call center or employee benefits experience and enjoy solving problems, providing exceptional customer service, and helping people find answers, this could be a great fit.

What You’ll Do

  • Answer inbound calls and online inquiries
  • Assist with HR and benefits questions
  • Research and resolve customer issues
  • Document customer interactions accurately
  • Explain policies and benefits clearly
  • Navigate multiple computer systems
  • Protect confidential employee information

What You’ll Need

  • High school diploma or GED
  • At least 18 years old
  • 6+ months of recent call center and/or employee benefits experience within the last year
  • Strong verbal and written communication skills
  • Strong customer service and problem-solving skills
  • Excellent computer and multitasking abilities
  • Strong attention to detail
  • English-speaking candidates encouraged to apply
  • Bilingual candidates encouraged to apply

The Remote Details

  • Location: Must live within 25 miles or approximately 45 minutes of Nashville, Tennessee
  • Paid training: Monday–Friday, 8:30 AM–5:30 PM EST
  • Regular schedule: Monday–Friday, between 8:00 AM and 8:00 PM EST
  • Weekends off
  • Company-provided laptop, monitor, keyboard, mouse, headset, and cables
  • Paid training and onboarding support

Work-From-Home Requirements

You’ll need a quiet, dedicated workspace and reliable wired high-speed internet. Wi-Fi and 5G internet are not permitted.

Minimum internet requirements:

25 Mbps download | 10 Mbps upload | 175 ms ping or less

A virtual workspace review and internet speed verification are required during the hiring process.

Ready for Your Next Work-From-Home Opportunity?

If you’re customer-focused, dependable, bilingual or English-speaking, comfortable working with people and technology, and ready to build your HR and benefits experience, apply today!

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.