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Remote Customer Service Insurance Jobs in Racine, WI

Roberts Career Insurance Group

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Remote Sales/Customer Service Representative

Milwaukee, WI · Remote

$58K - $194K/yr (+ commission)

100% Remote | Nationwide Opportunities We are expanding our remote team and looking for someone who ... Company Description We are a rapidly growing health insurance agency committed to helping ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Racine, WI

Remote Customer Service Insurance information

See Racine, WI salary details

$24.4K

$45.4K

$68.5K

How much do remote customer service insurance jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote customer service insurance in Racine, WI is $45,392.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $51,600.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Racine, WI?

For Remote Customer Service Insurance jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Racine, WI look for?

The top searched job categories for Remote Customer Service Insurance jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote Customer Service Insurance jobs?

Cities near Racine, WI with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Racine, WI as of August 2026, with employment types broken down into 82% Full Time, 6% Temporary, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,392 per year, or $21.8 per hour.

Remote Sales/Customer Service Representative

Roberts Career Insurance Group

Milwaukee, WI • Remote

$58K - $194K/yr (+ commission)

Full-time

Posted 9 days ago

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Job description

100% Remote | Nationwide Opportunities

We are expanding our remote team and looking for someone who enjoys helping people make important life decisions with clarity and confidence.

In this role, you will work directly with new clients to understand their needs, guide them through their options, and ensure they choose a health plan that truly fits their lifestyle and budget.

Your responsibility does not end once a client enrolls. You will continue to support and service them over time, helping them navigate changes and making sure they remain protected and satisfied with their coverage.

This is a fully remote and commission only role. We have an incredible bonus structure in addition as well.

We serve individuals and families in over 33 states across the country, allowing you to build meaningful client relationships from wherever you work best.

What makes this opportunity special:

• You are helping families access quality healthcare coverage
• You are building long-term relationships, not just completing transactions
• You are part of a supportive, high-standard team culture
• You have clear opportunities for growth and leadership
• You are building a long-term career, not just finding another job

We believe in creating freedom through meaningful work. Many of our team members join us looking for something better and stay because they have found a place to grow, contribute, and build a future.

If you are looking for a professional home where you can make an impact and grow for years to come, we would love to connect.

Company Description

We are a rapidly growing health insurance agency committed to helping individuals and families find quality coverage while empowering our agents with top-tier training, unlimited earning potential, and a supportive team environment.