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Remote Customer Service Insurance Jobs in Midvale, UT

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Medical insurance * Dental plans * Company paid holidays * Paid time off (PTO) which is earned ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... XACT offers dental insurance through Sun Life to eligible team members. With both low- and high ...

Lone Star Careers

Remote Insurance Agent

Salt Lake City, UT · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Midvale, UT

Remote Customer Service Insurance information

See Midvale, UT salary details

$24.5K

$45.7K

$68.8K

How much do remote customer service insurance jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote customer service insurance in Midvale, UT is $45,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $51,900.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Midvale, UT?

For Remote Customer Service Insurance jobs in Midvale, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Midvale, UT look for?

The top searched job categories for Remote Customer Service Insurance jobs in Midvale, UT are:

What cities near Midvale, UT are hiring for Remote Customer Service Insurance jobs?

Cities near Midvale, UT with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Midvale, UT as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,655 per year, or $21.9 per hour.

Customer Service Representative

Five Star Solutions

Sandy, UT • On-site, Remote

$14/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.
We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.
Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call

Qualifications
The ideal candidate is:
  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus

$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 8:00am-5:00pm (MST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 6:00am-3:00pm Mon-Fri (MST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.
If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.
Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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