ZipRecruiter

Log In

2

Remote Customer Service Insurance Jobs in Jackson, TN

FirstBank

Mortgage Closing Manager

Lexington, TN · Remote

This position is remote eligible but you MUST be located in our business footprint, which includes ... Elevate service levels for customers by overseeing all mortgage loan closings. * Participate in the ...

Window World

Door Installer

Jackson, TN · On-site +1

$75 - $125/hr

... insurance. Must have you own truck and tools. This is a remote position. Compensation: $75.00 ... Customers enjoy Window World's professional and honest sales process as well as top-notch product ...

ABB

Group Account Manager

TN · Remote

$163K - $261K/yr

... customer problems. You will also showcase your expertise by giving input on market price ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Group Account Manager

Alamo, TN · Remote

$163K - $261K/yr

... customer problems. You will also showcase your expertise by giving input on market price ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Protection and Control Engineer

Alamo, TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Protection and Control Engineer

TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Centennial Bank

Virtual Teller

Trenton, TN · On-site +1

$13 - $16.25/hr

Provide excellent customer service. * Embody Centennial Bank's Core Values. * Have friendly and ... Supplemental Life Insurance Requirements * Banking experience preferred. * This position is not ...

ABB

Program Leader Critical Industries

TN · Remote

... customer engagements globally. This is a remote position for candidates based in the United States ... B2B services sectors * Familiarity with program management methodologies (PMI, PRINCE2, or ...

ABB

Program Leader Critical Industries

Alamo, TN · Remote

... customer engagements globally. This is a remote position for candidates based in the United States ... B2B services sectors * Familiarity with program management methodologies (PMI, PRINCE2, or ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Jackson, TN

Remote Customer Service Insurance information

See Jackson, TN salary details

$24.7K

$45.9K

$69.3K

How much do remote customer service insurance jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote customer service insurance in Jackson, TN is $45,936.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Jackson, TN? For Remote Customer Service Insurance jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Insurance jobs in Jackson, TN look for? The top searched job categories for Remote Customer Service Insurance jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Remote Customer Service Insurance jobs? Cities near Jackson, TN with the most Remote Customer Service Insurance job openings:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,936 per year, or $22.1 per hour.

Mortgage Closing Manager

FirstBank

Lexington, TN • Remote

Full-time

Posted 5 days ago

Job description

This position is remote eligible but you MUST be located in our business footprint, which includes the following states: TN, KY, AL, GA

Essential Duties and Responsibilities:

  • Direct day-to-day management, attendance, training, hiring, recruiting, and performance reviews for all closing department staff which includes Closers, Funders and ICD Specialists.
  • Interface professionally with title companies, clients, real estate agents, mortgage loan officers, and mortgage lenders to ensure a successful close.
  • Elevate service levels for customers by overseeing all mortgage loan closings.
  • Participate in the Regional Operations Center(ROC) Leadership Team. Promote the goals, standards and vision of the ROC within your team.
  • Manage the ROC closing pipeline. Proactively communicate to ensure all teams are informed and prepared for a successful closing.
  • Ensure future salability and quality control of residential mortgage loans and refinances by adhering to all lender underwriting guidelines and federal and state regulations
  • Examine and implement closing processes as required to maintain accurate loan files, settlement statements, and closing documents
  • Additional Responsibilities
  • Additional Responsibilities
  • Cultivate an environment that supports diversity, teamwork, and performance. Provide leadership though communication, performance management, development and recognition of staff
  • Manage the team by hiring, coaching, training and providing direction to team members through feedback to support personal development and ongoing improvement

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High school diploma or equivalent required - Bachelor's degree preferred
  • 5 years experience in mortgage closing
  • Management experience in operations is needed
  • Understanding of lending industry trends and various mortgage products such as FHA, USDA, Conventional, etc. is needed
  • Exceptional communication, supervision, math, customer service, and organization skills are required

Skills and Abilities

  • Exceptional communication, supervision, math, customer service, and organization skills are required
  • Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
Employment Type: Full-Time

Apply