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Remote Customer Service Insurance Jobs in Chicago, IL

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Medical Insurance for you and your family * Life Insurance for you and your family What We're ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...

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Medical Insurance for you and your family * Life Insurance for you and your family What We're ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...

Be Seen First

Medical Insurance for you and your family * Life Insurance for you and your family What We're ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Previous life insurance industry experience that required knowledge of life insurance and annuity ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Previous life insurance industry experience that required knowledge of life insurance and annuity ...

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ... Health, dental, and vision insurance * Accident and life/AD&D insurance * Short- and long-term ...

Showing results 41-60

Remote Customer Service Insurance information

See Chicago, IL salary details

$26.8K

$49.9K

$75.2K

How much do remote customer service insurance jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote customer service insurance in Chicago, IL is $49,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $56,700.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What job categories do people searching Remote Customer Service Insurance jobs in Chicago, IL look for?

The top searched job categories for Remote Customer Service Insurance jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Customer Service Insurance jobs?

Cities near Chicago, IL with the most Remote Customer Service Insurance job openings:

Infographic showing various Remote Customer Service Insurance job openings in Chicago, IL as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,868 per year, or $24 per hour.

Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Aoglobelife

Chicago, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 28 days ago

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Job description

Launch Your Remote Career with AO Globe Life

Looking for a rewarding work-from-home opportunity where your attitude and willingness to learn matter more than your experience with having uncapped income?

AO Globe Life is seeking motivated, people-focused individuals to join our growing remote team as Remote Customer Sales Rep. We provide comprehensive training, warm leads, ongoing mentorship, and opportunities for career advancement—making this an excellent opportunity for those looking to start or grow a long-term career.

Sales experience is good, but not required.


About the Role

As a Remote Customer Sales Rep, you'll meet virtually with individuals who have already requested information about supplemental benefits. Your primary responsibility is to educate clients, answer their questions, and help them choose benefit options that best meet their needs.

This is a fully remote position with scheduled appointments—*no cold calling or door-to-door sales.*

What You'll Do

* Conduct scheduled virtual meeting thru zoom with prospective clients

* Understand each client's needs and recommend suitable benefit options

* Clearly explain available plans and answer client questions

* Assist clients with online applications and enrollment

* Maintain accurate customer records within company systems

* Follow up with clients throughout the enrollment process

* Participate in ongoing virtual training and coaching sessions



What We Offer

We believe your success begins with the right support and continuous mentoring.

Perks & Opportunities

* 100% Remote Position

* Flexible Work Schedule

* Comprehensive Virtual Training

* Company-Provided Warm Leads

* No Cold Calling or Prospecting

* Weekly Commission-Based Earnings

* Performance Bonuses

* One-on-One Mentorship

* Career Growth & Leadership Opportunities

* Ongoing Professional Development

Employee Benefits

* Medical Insurance for you and your family

* Life Insurance for you and your family


What We're Looking For

We're looking for individuals who:

* Enjoy helping others and building relationships

* Have strong communication and interpersonal skills

* Are organized and detail-oriented

* Are dependable and self-motivated

* Thrive in a remote work environment

* Are open to learning and receiving coaching

Candidates with experience in customer service, retail, hospitality, banking, healthcare, education, administration, recruiting, call centers, or sales are encouraged to apply.

*No prior sales experience is necessary—we'll train you.*

Basic Qualifications

* Must be at least 18 years of age

* Authorized to work in the United States or Canada

* Computer or laptop with webcam

* Reliable high-speed internet connection

* Professional home office suitable for virtual meetings


Why AO Globe Life?

At AO Globe Life, we invest in our people. From your first day, you'll receive the training, mentorship, and support needed to succeed in a collaborative remote environment. We recognize performance, encourage professional growth, and provide opportunities to build a rewarding long-term career.

Whether you're beginning your professional journey or looking for a fresh opportunity, we'll help you develop the skills needed for lasting success.

Apply Today

If you're ready to build a rewarding remote career with a company that values growth, teamwork, and exceptional customer service, we'd love to hear from you.

*Submit your application today and take the next step toward your future with AO Globe Life!*

Company Description

Globe Life Insurance is an insurance company that specializes in providing supplemental life insurance to labor unions, credit unions, and associations. It was founded in 1951 by Bernard Rapoport. The company is headquartered in Waco, Texas, and operates in the United States, Canada, and New Zealand.
Globe Life Insurance offers various insurance products, including life insurance, accident and health insurance, supplemental health products, and supplemental cancer insurance. The company primarily sells its products through direct sales agents who often work on a commission basis.
Over the years, American Income Life has grown to become one of the largest providers of supplemental insurance in the United States, particularly known for its focus on serving the needs of union members and other affinity groups.