ZipRecruiter

Log In

2

Remote Customer Service Insurance Jobs in Burlington, VT

Dollar Tree

Customer Service Associate I

Enosburg Falls, VT · On-site +1

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate I

Enosburg Falls, VT · On-site +1

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Jendzejec Journeys

Remote Travel Advisor

Burlington, VT · Remote

$30K - $650K/yr

This is a fully remote opportunity with flexible scheduling and comprehensive training provided ... Customer service or sales experience is a plus (not required) * Interest in travel and hospitality ...

next page

Showing results 1-20

All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Burlington, VT

Remote Customer Service Insurance information

See Burlington, VT salary details

$26.1K

$48.6K

$73.3K

How much do remote customer service insurance jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote customer service insurance in Burlington, VT is $48,599.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $55,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Insurance representative, and why are they important?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service representatives in the insurance industry, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a Remote Customer Service Insurance Representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Burlington, VT? For Remote Customer Service Insurance jobs in Burlington, VT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Insurance jobs in Burlington, VT look for? The top searched job categories for Remote Customer Service Insurance jobs in Burlington, VT are:
What cities near Burlington, VT are hiring for Remote Customer Service Insurance jobs? Cities near Burlington, VT with the most Remote Customer Service Insurance job openings:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Burlington, VT as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,599 per year, or $23.4 per hour.
Licensed Insurance Agent, Customer Service

Licensed Insurance Agent, Customer Service

Polly Insurance Agency LLC

Williston, VT • On-site, Remote

$41K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Licensed Insurance Agent, Customer Service
Job Overview
Licensed Insurance Agent, Customer Service Representative
The Role
Join team of professionals that are out to disrupt and transform the insurance and auto retail industries. Polly is looking for a Customer Service Representative to join our Personal Lines Service team who has excellent customer service and relationship building skills.
Who You Are
As a Customer Service Representative, you will work closely with other team members to provide outstanding service to our customers by answering incoming inquires and then take appropriate action to provide top-notch customer satisfaction. It will be key for you to continuously develop strong relationships with both our clients and carriers. As a Representative, you should be customer focused, detail oriented, and efficient. Additionally, you should be professional, reliable, and adaptable.
What You'll Do
  • Servicing all aspects of client accounts, including policy changes, cancellations, account updates, payments, etc.
  • Account review for coverage changes and add new coverages to suit the client's needs
  • Protect retention for the agency and overall satisfaction to the client by transferring existing clients to sales as needed
  • Prepare all necessary paperwork, including but not limited to; applications, change requests and proper disclosures
  • Developing strong relationships with clients and carriers
  • Answer incoming calls & emails
  • Identify and assess customers' need to achieve satisfaction
  • Enter activities for all interaction with clients and carrier personnel, completed tasks and documents received in AMS360 management system
  • Perform special projects and other duties as assigned by management
  • Account round by cross selling additional lines of business

What You Need to Succeed
Required
  • Proven customer support experience or experience as a customer service representative
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficient in all Microsoft office applications
  • Strong attention to detail with time management and decision-making skills
  • Working comfortably in a high-volume work environment
  • Excellent written and verbal communication skills
  • Property & Casualty (P&C) Insurance License
  • Technically Savvy

Preferred
  • Experience using AMS 360 or similar software
  • Bilingual in Spanish

Work & Life, Balanced - We're Here for You:
  • Medical, dental and vision insurance
  • HSA, FSA, Dependent Care FSA
  • 3 weeks paid time off with generous holiday time
  • Paid Parental Leave + baby cash
  • Matching 401(k) contributions
  • Life & disability Insurance
  • Work from anywhere options

Polly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.
About Polly
Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co.
Salary 43k-54k

Apply