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Remote Customer Service Insurance Jobs in Oklahoma

Nexora Talent

Remote- Customer Experience Service

Tulsa, OK · Remote

$14.50 - $19.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

NTT DATA Services

Customer Care Associate

Yukon, OK · Remote

$20/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Previous life insurance industry experience that required knowledge of life insurance and annuity ...

NTT DATA Services

Customer Care Associate

Yukon, OK · Remote

$20/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Previous life insurance industry experience that required knowledge of life insurance and annuity ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Oklahoma

Remote Customer Service Insurance information

See Oklahoma salary details

$24K

$44.7K

$67.4K

How much do remote customer service insurance jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote customer service insurance in Oklahoma is $44,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $50,800.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Oklahoma?

For Remote Customer Service Insurance jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Oklahoma look for?

The top searched job categories for Remote Customer Service Insurance jobs in Oklahoma are:

What cities in Oklahoma are hiring for Remote Customer Service Insurance jobs?

Cities in Oklahoma with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Oklahoma as of August 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,698 per year, or $21.5 per hour.

Call Center Customer Service - Insurance Finding & Filing

Claims Management Resources, Inc.

Oklahoma City, OK • On-site, Remote

$12 - $14/hr

Full-time

Retirement, PTO

Posted 14 days ago

Job description

Who We Are
We are in the business of subrogation - companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.
Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.
We're passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.
Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.
Who We're Looking For
We're looking for someone comfortable working from home who can positively interact with damagers over the phone. We need a true team players who wants to make a meaningful contribution to their team and to our company.
The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers.
On a Typical Day, You'll
  • Take inbound calls for IFF and route caller to correct team member
  • Utilize Beyond to cross reference insurance information on repeat damagers
  • Enter/update insurance information into Beyond
  • Extensive phone usage to file claims
  • Determine appropriate claim codes to update Beyond
  • Assist supervisor and team members as requested

Bonus Structure
1st- 15th of the month
Level 1 $515K = $105
Level 2 $600K = $150
Level 3 $685K = $205
16th- End of the month
Level 1 $1.275M = $105
Level 2 $1.350M = $150
Level 3 $1.425M = $205
Requirements
  • Extensive phone skills
  • Basic knowledge of Microsoft Excel
  • Intermediate knowledge of Microsoft Outlook and Microsoft Word
  • Thorough and detail orientated
  • Ability to work independently with minimal supervision
  • Accurate data entry
  • Excellence attendance
  • Punctuality

Education and Experience Guidelines:
High school diploma or equivalent required
1 year + of insurance experience is preferred, but not mandatory
Okay, But What Are the Perks
  • Full menu of benefits including matched 401K
  • Tiered bonus system based on team accomplishments
  • Paid time off as well as paid holidays
  • CMR pays $50/month towards your internet service costs
  • Christmas bonus
  • CMR is a 2020 - 2025 The Oklahoman Top Workplaces winner!

Pre-employment drug screening and criminal background checks are mandatory
CMR is an Equal Opportunity Employer

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