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Remote Customer Service In Costa Rica Jobs (NOW HIRING)

$70.80K - $96.20K/yr

... Services, security application, DevOps and Data/AI in the LATAM market. Most importantly, you'll ... Negotiate, close and win new business and existing customer extensions through excellent sales ...

$89.70K - $121.90K/yr

Negotiate, close and win new business and existing customer extensions through excellent sales ... Candidates with prior sales experience in Microsoft services and solutions are preferred * Strong ...

Negotiate, close and win new business and existing customer extensions through excellent sales ... Candidates with prior sales experience in Microsoft services and solutions are preferred * Strong ...

... Services, security application, DevOps and Data/AI in the LATAM market. Most importantly, you'll ... Negotiate, close and win new business and existing customer extensions through excellent sales ...

... in both the U.S. and Costa Rica. * Support compliance-related operational processes, including ... service. * Utilize AI-enabled tools and automation to support documentation, reporting, case ...

Remote Customer Service

Phoenix, AZ ยท Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the ... A Data Entry Clerk is responsible for inputting data and making changes to existing data figures in ...

Remote Customer Service

Fullerton, CA ยท Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important ... in digital databases. Their duties include inputting data from paper documents into digital ...

Remote Customer Service

Dallas, TX ยท Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important ... in digital databases. Their duties include inputting data from paper documents into digital ...

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Remote Customer Service In Costa Rica information

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$9

$18

$26

How much do remote customer service in costa rica jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote customer service in costa rica in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative in Costa Rica, and why are they important?

To thrive as a Remote Customer Service Representative in Costa Rica, you need strong verbal and written communication skills in both Spanish and English, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and call center software is often required. Outstanding active listening, patience, and adaptability help you provide excellent customer experiences in a virtual environment. These skills and tools ensure efficient issue resolution and customer satisfaction while maintaining productivity in a remote setting.

What are some common challenges faced by remote customer service representatives in Costa Rica, and how can they be addressed?

Remote customer service representatives in Costa Rica often encounter challenges such as managing time zone differences with international clients, ensuring reliable internet connectivity, and maintaining effective communication in a virtual environment. Addressing these challenges involves proactively setting up a dedicated workspace, using stable internet connections, and leveraging collaboration tools to stay connected with team members and supervisors. Emphasizing clear communication and regularly participating in team meetings can help foster a strong sense of teamwork, even when working remotely.

What does a Remote Customer Service Representative in Costa Rica do?

A Remote Customer Service Representative in Costa Rica assists customers with inquiries, issues, or orders via phone, email, or chat while working from home. They act as the main point of contact between the company and its clients, providing information, resolving problems, and ensuring customer satisfaction. Representatives may also process transactions, update account information, and escalate complex issues when necessary. This role often requires strong communication skills, patience, and the ability to work independently in a virtual environment.

What is the difference between Remote Customer Service In Costa Rica vs Remote Technical Support In Costa Rica?

AspectRemote Customer Service In Costa RicaRemote Technical Support In Costa Rica
Required CredentialsHigh school diploma, customer service trainingHigh school diploma, technical certifications (e.g., CompTIA, Cisco)
Work EnvironmentCall centers, customer service platformsTechnical troubleshooting, remote diagnostics
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & ComparisonCustomer support roles, call center jobsTechnical support roles, IT helpdesk jobs

Remote Customer Service in Costa Rica focuses on assisting customers with inquiries, orders, and complaints, often requiring strong communication skills. Remote Technical Support involves resolving technical issues, requiring technical knowledge and certifications. Both roles are common in Costa Rica's outsourcing industry but differ in skill requirements and daily tasks.

Infographic showing various Remote Customer Service In Costa Rica job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Coding Specialist- Costa Rica (Home Based)

Fortrea

San Jose, CA โ€ข On-site, Remote

Full-time

Posted 25 days ago


Fortrea rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

43rd of 56 rated research


Job description

Senior Coding Specialist

๐Ÿ“ Costa Rica
Candidates must be based in Costa Rica

Are you passionate about medical coding quality and clinical data integrity? We're looking for a Senior Coding Specialist based in Costa Rica to support highquality, compliant clinical trial data across global studies.

What you'll do
  • Review and ensure the quality and consistency of medical coded data delivered by external vendors
  • Provide oversight of outsourced coding activities, including dictionary and synonym reviews
  • Support MedDRA and WHO Drug Dictionary upversioning across multiple studies
  • Act as a subject matter expert for dictionary usage and coding quality
  • Identify and escalate coding-related issues, proposing clear and practical solutions
  • Ensure compliance with ICH/GCP, regulatory requirements, and industry best practices
What you bring
  • Degree in Life Sciences, Health-related field, or equivalent experience
  • Fluent English (written and spoken)
  • 5+ years of experience in medical coding using MedDRA and WHO Drug Dictionaries
  • Experience in a CRO, pharmaceutical, or biotechnology environment
  • Strong attention to detail, ability to manage priorities, and a collaborative mindset
  • Experience with coding tools (e.g., Veeva, Medidata RAVE Coder) is a plus
Why join us
  • Work on global, highimpact clinical research studies
  • Be recognized as a medical coding and dictionary expert
  • Collaborate with experienced, international teams
  • Grow your career in Clinical Data Management

๐Ÿ‘‰ Important: This position is based in Costa Rica, and applications will only be considered from candidates currently located in Costa Rica.

Learn more about our EEO & Accommodations request here.