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Remote Customer Service Google Jobs in Rochester, MI

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Service Google information

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How much do remote customer service google jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote customer service google in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at Google, and why are they important?

To thrive as a Remote Customer Service Representative at Google, you need excellent communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Google Workspace tools, and ticketing platforms is typically required. Strong empathy, active listening, and adaptability are crucial soft skills that help build rapport and handle diverse customer needs effectively. These skills ensure high-quality support, customer satisfaction, and efficient resolution of issues in a remote, fast-paced environment.

What are some common challenges faced by remote customer service representatives at Google, and how can they be managed?

Remote customer service representatives at Google often face challenges such as maintaining clear communication across digital channels, staying engaged with team members in a virtual environment, and managing work-life balance due to flexible hours. To manage these challenges, Google provides robust collaboration tools like Google Workspace, regular virtual team meetings, and access to wellness resources. Proactive communication, setting boundaries for work hours, and participating in training sessions can help representatives stay connected and effective in their roles.

What are remote customer service jobs at Google?

Remote customer service jobs at Google involve providing support to Google’s users and customers via phone, email, or chat from a remote location. These roles typically focus on troubleshooting issues, answering product-related questions, and ensuring a positive user experience. Employees in these positions need strong communication skills, problem-solving abilities, and familiarity with Google’s products and services. Remote customer service representatives often work flexible hours and use various digital tools to assist customers efficiently. These jobs are ideal for individuals seeking to work from home while helping customers navigate Google’s offerings.

What is the difference between Remote Customer Service Google vs Remote Technical Support Specialist?

AspectRemote Customer Service GoogleRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, remote troubleshooting tools, technical software
Employer & Industry UsageTech companies, e-commerce, service providersIT firms, tech support companies, hardware/software providers
Search & Comparison IntentCustomer service roles, remote jobs, Google customer supportTechnical support roles, IT jobs, remote troubleshooting

Remote Customer Service Google primarily involves assisting users with Google products and services via chat, email, or phone, focusing on customer satisfaction. Remote Technical Support Specialists handle technical issues related to hardware, software, or network problems, requiring more technical skills. Both roles are remote, but they differ in technical complexity and required expertise.

What are popular job titles related to Remote Customer Service Google jobs in Rochester, MI? For Remote Customer Service Google jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Google jobs in Rochester, MI look for? The top searched job categories for Remote Customer Service Google jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Customer Service Google jobs? Cities near Rochester, MI with the most Remote Customer Service Google job openings:
Remote Customer Service Google jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Waterford, MI • Remote

$20/hr

Contractor

Posted 14 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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