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Remote Customer Service Evaluator Jobs (NOW HIRING)

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team.

Harper Adventures Travel Agency

Remote Customer Service

$15.75 - $21.25/hr

Remote Customer Service We're looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, you'll help clients design and book ...

Online Remote Jobs

Remote Customer Service Agent

$15.75 - $21.25/hr

About the job Remote Customer Service Agent Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

SolvOne

Remote Customer Service Representative

$18/hr

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative ... Successfully pass a computer skills assessment, training evaluations, and the trial service period

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

CPJ Recruitment

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

Annuity Health, LLC

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This ...

CPJ Recruitment

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

CPJ Recruitment

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative San Diego, California, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Remote Customer Service Representative Destination Planning Consultants ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Orlando, Florida, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants assist ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Sacramento, California, United States $ 30,000.00 - 75,000.00 (US Dollar) About the job Remote Customer Service Representative Destination Planning Consultants ...

Traveling with Tasha

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Raleigh, North Carolina, United States $ 30,000.00 - 75,000.00 (US Dollar) About the Job Remote Customer Service Representative Destination Planning Consultants ...

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Showing results 21-40

All JobsCustomer Service Evaluator JobsRemote Customer Service Evaluator Jobs

Remote Customer Service Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do remote customer service evaluator jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote customer service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a remote customer service evaluator?

To excel as a Remote Customer Service Evaluator, you need strong analytical skills, attention to detail, and a solid understanding of customer service practices, often supported by prior experience in customer service or quality assurance. Familiarity with CRM systems, call recording software, and evaluation platforms is typically required. Excellent communication, objectivity, and time management are standout soft skills for providing accurate feedback and meeting deadlines. These capabilities ensure consistent, high-quality evaluations that drive improvements in customer service teams and enhance overall client satisfaction.

What is the difference between Remote Customer Service Evaluator vs Remote Quality Assurance Agent?

AspectRemote Customer Service EvaluatorRemote Quality Assurance Agent
CredentialsCustomer service experience, communication skillsQuality assurance training, attention to detail
Work EnvironmentHome office, flexible hoursHome office, often scheduled shifts
Industry UsageCustomer service, retail, techSoftware, manufacturing, service industries
Common Search IntentEvaluating customer interactions, feedbackMonitoring quality, compliance standards

Remote Customer Service Evaluators focus on assessing customer interactions and providing feedback to improve service quality, while Remote Quality Assurance Agents monitor and ensure product or service standards. Both roles are remote, require communication skills, and are used across various industries, but they serve different aspects of quality management.

What is a remote customer service evaluator?

Remote Customer Service Evaluators, sometimes called mystery shoppers or quality assurance reviewers, are professionals who assess customer service experiences from a distance. They interact with businesses—often through phone, email, or chat—to evaluate the quality of service provided, ensuring that staff follow company protocols and deliver a positive customer experience. Their feedback helps companies improve their customer service standards and identify training needs for staff. This role is typically flexible and can be performed from home, making it popular for those seeking remote work opportunities.

What challenges do remote customer service evaluators face, and how can they overcome them?

Remote Customer Service Evaluators often encounter challenges such as maintaining objectivity while assessing diverse customer interactions and adapting to varying evaluation criteria across clients or industries. Working independently can also make communication with supervisors and peers less immediate, so proactive outreach and participation in virtual meetings are essential. To succeed, evaluators should stay organized, document findings thoroughly, and seek clarification on unclear evaluation standards. Utilizing collaborative tools and regularly updating their knowledge of customer service best practices helps ensure accurate and fair assessments.
What cities are hiring for Remote Customer Service Evaluator jobs? Cities with the most Remote Customer Service Evaluator job openings:
What are the most commonly searched types of Customer Service Evaluator jobs? The most popular types of Customer Service Evaluator jobs are:
What states have the most Remote Customer Service Evaluator jobs? States with the most job openings for Remote Customer Service Evaluator jobs include:
Remote Customer Service Evaluator jobs near you
Infographic showing various Remote Customer Service Evaluator job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Remote Customer Service

Travel by Tilly

Remote

$16.50 - $22.25/hr

Other

Re-posted 15 days ago

Job description

Remote Customer Service

Austin, Texas, United States

$ 32,000.00 - 78,000.00 (US Dollar)

We're looking for a creative and detail-oriented Remote Customer Service Rep to join our growing travel team. This fully remote position is ideal for someone who loves travel, enjoys organizing details, and finds joy in creating unforgettable vacation experiences for others.

Key Responsibilities:

  • Itinerary Design: Create personalized cruise and tour itineraries that match each client's preferences, including accommodations, excursions, transportation, and dining options.

  • Client Consultations: Conduct virtual meetings or calls to learn about clients travel interests, expectations, and budgets.

  • Supplier Coordination: Work with trusted cruise lines, tour operators, and travel vendors to secure quality options and pricing.

  • Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy and a seamless travel experience.

  • Customer Support: Provide professional assistance before, during, and after travel, including changes or special requests.

  • Travel Research: Stay up to date on destination news, seasonal offers, and industry trends to enhance client recommendations.

  • Post-Trip Engagement: Follow up with clients after travel to gather feedback and encourage future planning.

Qualifications:

  • Must be 18 years of age or older.

  • Prior experience in travel planning, hospitality, or customer service is helpful but not required.

  • Strong attention to detail and excellent organizational skills.

  • Confident communicator with problem-solving abilities.

  • Comfortable working remotely and managing tasks independently.

  • Passionate about travel and creating memorable experiences for others.

What We Offer:

  • Flexible, remote work schedule.

  • Access to professional training, industry tools, and travel resources.

  • Opportunities for personal travel discounts.

  • Supportive, collaborative, and growth-focused team environment.

Apply