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Remote Customer Service Email Response Jobs in Rome, GA

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Remote Customer Service Email Response information

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How much do remote customer service email response jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service email response in Rome, GA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote customer service email response?

Remote customer service email response jobs involve assisting customers by responding to their inquiries, complaints, or requests via email, all while working from a location outside of a traditional office. Employees in these roles are expected to provide timely, professional, and helpful responses to ensure customer satisfaction. Tasks may include resolving issues, providing information about products or services, and documenting customer interactions. These positions require strong written communication skills, attention to detail, and the ability to work independently. Remote customer service email representatives often use specialized software to track and manage customer emails efficiently.

What are the key skills and qualifications needed to thrive as a remote customer service email response representative?

To thrive as a Remote Customer Service Email Response Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing software is typically required. Patience, problem-solving ability, and professionalism are valuable soft skills that help you manage challenging customer interactions. These competencies ensure customer issues are resolved efficiently, maintaining customer satisfaction and the company’s reputation.

What are some common challenges faced in a remote customer service email response role, and how can they be managed effectively?

One common challenge in a Remote Customer Service Email Response role is maintaining clear and empathetic communication without the benefit of verbal or visual cues. Additionally, managing a high volume of inquiries and adhering to response time expectations can be demanding. To be effective, it's important to develop strong written communication skills, use templates where appropriate for efficiency, and prioritize tasks based on urgency. Staying organized and regularly checking in with your team can also help maintain consistency and support collaboration, even when working remotely.

What is the difference between Remote Customer Service Email Response vs Remote Technical Support Specialist?

AspectRemote Customer Service Email ResponseRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, computer, email platformsHome office, specialized software, technical tools
Employer & IndustryRetail, e-commerce, service industriesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, email support jobsTechnical support, troubleshooting roles

Remote Customer Service Email Response roles focus on handling customer inquiries via email, emphasizing communication skills and customer satisfaction. Remote Technical Support Specialists require technical expertise to troubleshoot and resolve technical issues. While both roles often work remotely and involve email communication, technical support positions demand specialized knowledge and certifications, making them distinct in skills and industry focus.

What are the most commonly searched types of Customer Service Email Response jobs in Rome, GA?

The most popular types of Customer Service Email Response jobs in Rome, GA are:

What are popular job titles related to Remote Customer Service Email Response jobs in Rome, GA?

For Remote Customer Service Email Response jobs in Rome, GA, the most frequently searched job titles are:

What cities near Rome, GA are hiring for Remote Customer Service Email Response jobs?

Cities near Rome, GA with the most Remote Customer Service Email Response job openings:

Infographic showing various Remote Customer Service Email Response job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,115 per year, or $18.8 per hour.

Insurance Agent (Base salary + Uncapped commissions)

Comparion Insurance Agency

Cartersville, GA • On-site, Remote

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago


Job description

Description

We are seeking a motivated and personable Insurance Sales Agent to join our growing team in our Kennesaw, GA office.

Comparion Insurance Agency is hiring self-motivated, relationship-driven professionals for a rewarding outside sales career.

This role offers autonomy and flexibility to build your career, grow your earnings, and make a meaningful impact by helping protect individuals and families with auto, home, life, and specialty insurance.

Backed by a Fortune 100 company, you'll receive hands-on training, resources, and team support to help you succeed - no prior insurance experience required.

Please note: While No Insurance Experience is required, you must obtain P&C and Life License prior to employment. 

What you'll do:

  • Sell auto, home, life, and related insurance products using a consultative, needs-based approach.
  • Build and maintain a book of business through referrals, networking, and community engagement as part of your outside sales efforts.
  • Identify prospective customers using established lead methodologies and relationship-driven outreach.
  • Accurately document customer interactions and handle sensitive information with integrity and confidentiality.
  • Use insurance sales technology, relationship management tools, and multi-carrier platforms to deliver tailored insurance solutions.
  • Participate in training, coaching, and performance incentives to continuously improve sales results.

What We Offer:

  • $1,000 Professional Start Bonus
  • Unlimited commission and renewal income - potential for earnings growth over time.
  • Full-time employment with benefits from day one, including health insurance, generous 401(k) match, and paid time off.
  • Paid training and ongoing development.
  • Autonomy to embrace your entrepreneurial spirit and structure your time your way.
  • Flexible work structure (hybrid office, field, and remote based on what your day requires).
  • Supportive team culture with mentorship and long-term career paths.

Compensation Details:

  • The typical training salary is $51k-55k
  • Through a combination of base, bonuses, and uncapped commissions, typical total first year compensation ranges from $65k - $80k
  • Potential for top performers to earn over $100k in their first year
External Qualifications

Who We're Looking For:

Day One Skills & Traits

  • Self-motivated and accountable - you take ownership of your work and results.
  • Reliable and responsive - you follow through and do what you say you'll do.
  • Professional and trustworthy - you handle customer information with care and integrity.
  • Relationship-focused - you enjoy helping others and building long-term trust.
  • Outgoing - you're comfortable talking with people and explaining options clearly.
  • Tech savvy - you're able to learn and use technology and digital tools with ease.
  • Calm under pressure - you stay composed in a fast-paced, customer-focused environment.

Preferred Qualifications

  • Experience in customer-facing roles like retail, hospitality, service, operations, logistics, banking, account management, or sales.
  • Basic understanding of sales conversations, including handling common customer questions or objections.
  • Experience managing multiple accounts, clients, or priorities simultaneously.
  • Exposure to consultative selling, negotiation, or regulated industries.

You will be required to obtain P&C and Life licenses prior to being hired. 

 

Build a career for yourself, not by yourself. Launch a rewarding insurance sales career today.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.  Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Employment Type: FULL_TIME